Cashier - Mayo Clinic Rochester, MN

Towne Park•Rochester, MN

7d•Onsite

About The Position

The Cashier is responsible for accurately collecting and reconciling revenue while providing attentive, friendly, and efficient hospitality services to guests. The role includes greeting guests, responding to inquiries, processing payments, maintaining cash-handling accuracy, operating registers and related equipment, and completing shift reports and other assigned tasks. Work is primarily outdoors, potentially for the entire shift, and may involve exposure to extreme heat and cold. Travel of up to 5% may be required.

Requirements

High school diploma or GED.
One to three months of related experience and/or training, or an equivalent combination of education and experience.
Basic math skills, including adding and subtracting three-digit numbers and multiplying and dividing with tens and hundreds, including using American currency.
Ability to read, write, and comprehend standard English, simple instructions, short correspondence, and memos; write simple correspondence; and present information effectively in one-on-one and small-group situations.
Ability to understand 24-hour and military time systems and rates applicable to elapsed time.
Ability to meet the physical requirements, including extended sitting or standing, walking, running, climbing stairs, and lifting or moving objects as described in the posting.

Responsibilities

Maintain a pleasant, friendly, and professional demeanor with guests, co-workers, and clients; greet guests promptly and treat them with courtesy, respect, and dignity.
Maintain accuracy and composure under pressure, use appropriate salutations, welcome guests, and follow proper Towne Park phone etiquette.
Assist guests with directions and inquiries, including providing information about facility outlets, meeting rooms, amenities, and nearby attractions.
Determine guest charges; process cash, credit, or direct-billing payments; categorize tickets for audit purposes; collect and reconcile revenue; and provide payment receipts.
Complete accurate and timely shift reports, follow cash-bank procedures, operate registers, gates, and credit-card machines, and obtain information about daily events and applicable rates.
Complete assigned tasks in a timely manner as instructed by the Lead Cashier or Account Manager.