Cashier - Mayo Clinic Rochester, MN

Towne Park • Rochester, MN

8d • Onsite

About The Position

The Cashier is responsible for accurately collecting and reconciling revenue while providing attentive, friendly, and efficient hospitality services to guests. The role includes welcoming and assisting guests, answering inquiries, determining charges, processing payments, categorizing tickets, operating cashiering equipment, and completing shift reports. The position follows established procedures and specific operational directions, with work frequently checked or verified. Most work is performed outdoors for extended periods, potentially for the entire shift, and employees may be exposed to extreme heat and cold. Travel of up to 5% may be required.

Requirements

• High school diploma or GED.
• One to three months of related experience and/or training, or an equivalent combination of education and experience.
• Basic math knowledge.
• Ability to read and write standard English, understand simple instructions and short correspondence, and write simple correspondence.
• Ability to present information effectively in one-on-one and small-group situations to guests, clients, and employees.
• Ability to add and subtract three-digit numbers, multiply and divide with tens and hundreds, and perform these operations using American money.
• Ability to understand 24-hour and military time systems and rates based on elapsed time.

Responsibilities

• Maintain a pleasant, friendly, and professional demeanor with guests, co-workers, and clients; promptly acknowledge and greet guests, use last names when appropriate, and treat others with courtesy, respect, and dignity.
• Maintain accuracy and composure under pressure, welcome guests using the appropriate salutation, and follow proper Towne Park phone etiquette.
• Assist guests with directions and inquiries, and provide information about facility outlets, meeting rooms, amenities, and nearby attractions.
• Determine guest charges; process cash, credit, or direct-billing payments; accurately categorize tickets for audit purposes; collect and reconcile revenue; and provide payment receipts.
• Complete accurate and timely shift reports, follow cash-bank standard operating procedures, operate registers, gates, and credit card machines, and obtain information about daily events and applicable rates.
• Complete tasks in a timely manner as instructed by the Lead Cashier or Account Manager.

Benefits

• Employees are eligible to enroll in accident insurance, critical illness insurance, hospital indemnity insurance, and telemedicine benefits, subject to eligibility requirements and plan terms.
• Employees are eligible to enroll in the company’s 401(k) retirement savings plan, subject to eligibility requirements and plan terms.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED