Cashier

The Kroger Co.•Los Lunas, NM

11h

About The Position

The Cashier/Checker provides exceptional customer service by greeting, engaging with, and assisting customers; processing transactions quickly and accurately; and helping maintain a safe, clean, and welcoming environment. The role requires familiarity with the Point of Sale system and company checkout procedures, including handling multiple payment types, coupons, loyalty offers, and restricted-sale items. Cashiers follow food-safety, safety, legal, and company policies, help customers with product questions, report issues, and support customers including minors, individuals with special needs, and older adults. The position requires working cooperatively in a fast-paced environment and performing essential functions with or without reasonable accommodation.

Requirements

Customer service experience.
Effective communication skills.
Knowledge of basic math, including counting, addition, and subtraction.
Ability to perform the essential functions of the position with or without reasonable accommodation.

Nice To Haves

Prior experience as a Bagger or Courtesy Clerk.

Responsibilities

Be visible and actively greet, engage, and assist customers.
Process customer transactions quickly, accurately, and efficiently.
Use the Point of Sale system and handle cash, checks, credit and debit cards, SNAP EBT, Offline SNAP EBT, WIC, rain checks, loyalty offers, coupons, and checkout procedures according to company policy.
Follow company limits on cash shortages and overages and work honestly and effectively to control loss.
Follow guidelines for restricted-sale items, including alcohol, tobacco, and DVDs.
Report pricing discrepancies to the Scan Coordinator.
Follow established policies and procedures for postage stamps, gift cards, and coupons.
Stay current with present, future, seasonal, and special advertisements.
Follow food-safety regulations and guidelines.
Comply with safety procedures, identify unsafe conditions, accidents, or issues, and notify store management.
Inspect equipment as part of preventive maintenance and notify the appropriate department or store manager when repairs are needed.
Create a welcoming environment and answer customer questions about products sold in the department and throughout the store.
Adhere to local, state, and federal laws and company guidelines.
Work cooperatively in a fast-paced and sometimes stressful environment.
Manage conflict reasonably and in a nonconfrontational, cooperative manner.
Handle customer and business information honestly and with integrity.
Follow directions and seek assistance when needed to resolve customer and business issues.
Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.