(NEX LITTLE CREEK) - CASHIER

NEXCOM•Virginia Beach, VA

About The Position

As a Cashier, you will represent the company and its brand while helping customers and contributing to a positive customer experience. You will learn about the products and services and explain them in an educational, insightful, and professional manner. The position calls for an outgoing, service-oriented attitude and a desire to make a positive impact on the organization. The Cashier provides customer service, maintains the checkout area, supports sales, processes transactions, and helps with inventory tasks. The role also requires dependability, accurate follow-through, and the ability to work collaboratively while adapting to business needs.

Requirements

  • No experience required.
  • Knowledge of products and point-of-sale systems.
  • Strong interpersonal and communication skills; ability to communicate effectively with customers, peers, and management, including by telephone using proper etiquette.
  • Ability to read, write, and interpret instructional documents such as safety rules, operating and maintenance instructions, and procedure manuals.
  • Basic math skills, including arithmetic, using a calculator, calculating percentages, and making change in American monetary units.
  • Ability to multitask while attending to customers and remain flexible to business needs.
  • Ability to work as part of a team and take initiative without direct supervision.
  • Enthusiastic, friendly, and energetic, with a desire to provide outstanding service.
  • Ability to work a variety of hours, which may include early mornings, evenings, weekends, and holidays.
  • Able to meet the stated physical demands, including standing for at least two consecutive hours and lifting at least 25 pounds and up to 50 pounds in some departments.

Nice To Haves

  • Retail or relevant work experience is preferred but not required.
  • High school graduate or equivalent is preferred.

Responsibilities

  • Proactively engage with customers, ask questions, listen to their needs, and direct them to merchandise.
  • Inform customers about upcoming events, promotions, mobile offers, and the STAR card, and provide premier customer service.
  • Build positive, inclusive, and respectful relationships and take accountability for personal actions and outcomes.
  • Maintain the appearance of the checkout area and move or restock bags, packaging materials, and labels.
  • Check that customers have found everything they need and suggest trends or promotions based on their individual needs.
  • Use a point-of-sale system to process cash, exchanges, discounts, gift cards, credit cards, and debit cards; count cash and return accurate change.
  • Maintain change funds and account for sales receipts.
  • Complete paperwork, reports, and reconciliations.
  • Complete inventory processes, ensure merchandise is checked in and ticketed accurately, and possibly participate in periodic inventories.
  • Adhere to the assigned work schedule and accurately follow through on work assignments.
  • Perform other duties as assigned.
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