Cashier - Miami Intl Mall

Penney OpCo LLC • Doral, FL

13d • Onsite

About The Position

As a Cashier at JCPenney, you are accountable for the customer service and sales experience, including maintaining checkout standards; assisting with general operations such as Omnichannel, recovery, and inventory; and upholding performance standards related to shrink, safety, and role expectations.

The role involves greeting and assisting customers, supporting checkout and related merchandising, helping with store operations, and contributing to company initiatives and established performance goals. The position is at Miami Intl Mall.

Responsibilities

• Greet and assist customers while providing excellent customer service and demonstrating WORTH behaviors.
• Engage customers enthusiastically, resolve problems, and assist with credit, rewards, and gift card programs.
• Promote Findmore and other programs intended to drive sales and enhance customer service.
• Complete checkout processes, including returns and re-ticketing.
• Assist with signing and merchandising standards at checkouts, and stock and merchandise Impulse Fixtures and replenishment.
• Call proactively for additional assistance when needed at checkout.
• Use the Point of Sale on a Mobile Warrior device to support line management.
• Assist with Omnichannel efforts as needed.
• Assist with recovery, put backs, and fitting room maintenance as needed.
• Participate in annual inventory processes.
• Support company shrink and safety initiatives.
• Consistently meet established role performance standards, including standards related to iCAP, product and service sales, customer service, profit, productivity, and attendance.
• Solve problems and make decisions that drive sales, profit, or customer service; execute work efficiently and effectively; and adapt to changing situations.
• Build positive, inclusive, and respectful relationships, take accountability for actions and outcomes, and seek ways to improve the customer experience.

Benefits

• Competitive benefits package, if eligible, including medical, dental, and vision coverage
• Term life insurance
• Paid vacation for eligible associates
• Paid holidays for eligible associates
• 401(k) with Company match
• Associate discount on JCPenney merchandise
• Additional compensation for store hourly associates scheduled to work on a designated holiday

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed