Cashier - New Store Opening
About The Position
At Hometown Coffee & Juice, the Cashier is often the first point of connection with our customers. As a Cashier, you'll create a welcoming experience from the moment someone approaches the counter while helping keep service accurate, efficient, and moving smoothly. You'll take orders, answer questions, guide customers through the menu, and ensure details such as modifiers, allergies, and special requests are communicated accurately. A successful Cashier combines genuine hospitality with strong attention to detail and the ability to stay calm and organized in a fast-paced environment.
Requirements
- Strong communication and interpersonal skills.
- Ability to multitask and remain organized in a fast-paced environment.
- Comfort handling transactions and learning POS systems.
- A genuine interest in creating great customer experiences.
Nice To Haves
- Previous customer service or food service experience is preferred, but not required.
Responsibilities
- Welcome every customer with warm, genuine hospitality.
- Take orders accurately and efficiently.
- Help customers navigate the menu and make informed decisions about food and beverage offerings.
- Communicate modifiers, allergies, and special requests accurately.
- Process payments, discounts, rewards, and other transactions according to company procedures.
- Maintain awareness of the line and keep orders moving without sacrificing accuracy or hospitality.
- Communicate clearly with baristas, expo, runners, and kitchen teammates to support smooth service.
- Help resolve order questions or discrepancies quickly and professionally.
- Build strong knowledge of Hometown's food, coffee, juice, smoothie, and beverage offerings.
- Stay current on menu changes, specials, promotions, and other important information.
- Confidently answer customer questions and seek support when needed.
- Keep the register and surrounding service area clean, organized, and stocked.
- Maintain a welcoming and customer-ready counter area.
- Support dining room and FOH cleanliness as needed throughout the shift.
- Stay aware of the needs of the café and proactively step in where support is needed.
- Work collaboratively with teammates during busy periods.
- Bring a positive, dependable, and team-first attitude to every shift.
Benefits
- Employee Meal & Employee Discount Benefits
- Paid Breaks
- 401(k)
- Great Work-Life Balance - No late nights, our cafes close at 5pm
- Paid Leave and Sick Leave
- Health Insurance offered to all regular full-time employees
- Growth and development opportunities
- Supportive and collaborative team environment
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
