Cashier - Durham, NC

LAZ Parking Georgia • Durham, NC

2d • Onsite

About The Position

The Cashier is front-line personnel responsible for greeting, engaging with, and assisting customers entering and exiting the parking facility. The role handles cash and parking transactions, provides correct change, and supports traffic flow at State Farm Arena. Cashiers must deliver courteous customer service, answer questions, communicate with management and coworkers, and handle challenging situations professionally. The position may require working at multiple facility locations and outdoors in varying weather conditions.

Requirements

• Strong customer service experience.
• Cash handling experience.
• Ability to speak, read, and comprehend English.
• Basic math proficiency and ability to make correct change.
• Ability to communicate professionally and effectively.
• Ability to work in an unsupervised setting and make independent decisions.
• Ability to handle challenging and emotionally charged situations.
• Willingness to be flexible and work at multiple facility locations.
• Ability to work in outdoor elements, including heat, wind, snow, and rain.
• Ability to lift, push, and pull at least 10 pounds; stand, walk, and run for extended periods; and bend, stoop, squat, and lift frequently during a shift.

Nice To Haves

• High school diploma or GED (preferred but not required).
• Parking industry experience (preferred but not required).

Responsibilities

• Greet and assist each customer with courtesy and strong customer service.
• Collect parking fees, monitor transactions, and provide correct change.
• Understand how to handle different types of parkers, including tenants, visitors, employees, and administration.
• Learn the surrounding building area to answer customer questions.
• Complete the daily report.
• Assist at entry or exit booths during peak collection periods and help resolve problems.
• Communicate with management, supervisors, and traffic directors.
• Answer parking-related and general customer service questions professionally, referring questions to a supervisor when appropriate.
• Determine traffic flow during equipment failures or construction.
• Demonstrate urgency, timeliness, and a willingness to seek improvement.
• Perform additional duties as assigned.

Benefits

• Growth opportunities
• Paid training
• Free company uniform
• Pay cards
• Payactiv TAP, which allows employees to access pay daily or any day of the week at no additional cost
• $100 referral bonus if the referral remains with the company for 90 days

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed