Store Manager In Durham Nc

Dollar General•Durham, NC

6d•Onsite

About The Position

The Store Manager is responsible for managing employees and planning and implementing store processes, including ordering, receiving, stocking, merchandise presentation, selling, staffing, and support. The role ensures effective daily store operations, strong customer service, accurate inventory and financial controls, employee development, and compliance with company policies and applicable labor laws. The manager must personally open the store at least twice per week and personally close it at least twice per week. The job also involves regular driving in the employee’s own transportation to make bank deposits and occasional travel to management meetings or other Dollar General stores. The position works in a fast-paced environment with moderate noise and occasional exposure to outside weather. It requires frequent walking, standing, bending, stooping, kneeling, and handling merchandise and equipment. Employees must regularly lift up to 40 pounds, occasionally lift up to 55 pounds, and occasionally climb a ladder.

Requirements

Ability to read and interpret diagrams, safety rules, operating and maintenance instructions, and procedure manuals.
Ability to perform basic mathematical calculations, including percentages.
Knowledge of cash handling, cashier accountability, and deposit control.
Ability to perform IBM cash register functions to generate reports.
Knowledge of inventory management and merchandising practices.
Effective oral and written communication skills and interpersonal skills.
Knowledge of recruiting, interviewing, hiring, counseling, and termination practices, including legal compliance and internal processes.
Knowledge of cash, facility, and safety control policies and practices, including deposits, store keys, and the SAFE program.
Strong organization skills and attention to detail.
Ability to solve problems and handle varied situations where limited standardization exists.
High school diploma or equivalent strongly preferred.
One year of management experience in a retail environment preferred.
Ability to regularly drive and provide own transportation for bank deposits and occasional work-related travel.
Ability to frequently walk, stand, bend, stoop, kneel, and handle merchandise and equipment.
Ability to regularly lift up to 40 pounds and occasionally lift up to 55 pounds; occasional ladder climbing is required.

Nice To Haves

Bilingual Spanish skills may be preferred at certain store locations.
High school diploma or equivalent is strongly preferred.
One year of management experience in a retail environment is preferred.

Responsibilities

Recruit, select, retain, train, and develop qualified employees in accordance with labor laws and company policies.
Ensure the store is properly staffed and effectively opened and closed each day; personally open at least twice and close at least twice per week.
Conduct performance evaluations, address performance gaps through appropriate solutions or counseling up to and including termination, and recommend employee pay rates and advancement.
Communicate performance, conduct, and safety expectations; coordinate meetings and events related to safety, security, and policies.
Review operating statements to identify business trends, sales and profitability concerns, expense-control opportunities, potential shrink, and errors.
Order merchandise to meet or exceed in-stock targets; review ordering plans, seasonal direction, inventory issues, and BSR/cycle counts weekly.
Manage merchandise staging, stocking, storage, presentation, pricing, and signage according to company practices.
Maintain accurate inventory by controlling damages, markdowns, scanning, paperwork, and facility controls.
Protect store financial integrity through cashier accountability, key control, security practices, and cash-control procedures.
Provide leadership for superior customer service and maintain a clean, organized, safe, and secure store.
Ensure the store has the tools needed to perform required tasks.
Follow company policies and procedures and ensure employee compliance.
Complete paperwork and documentation according to guidelines and deadlines.
Drive using own transportation to make bank deposits and occasionally attend management meetings or visit other Dollar General stores.