Team Manager - Durham, NC

Panera Bread•Durham, NC

About The Position

The Team Manager is part of the bakery-cafe leadership team, helping run great shifts, develop team members, and maintain high standards for guests. The role focuses on delivering excellent food and service, building lasting guest relationships, coaching team members, and supporting Panera’s culture of warmth, belonging, growth, and trust. The position requires flexible hours, including nights and weekends, in a fast-paced environment with shifting priorities. Any job offer is conditional upon the results of a background check.

Requirements

At least 18 years of age.
ServSafe certification, or the ability to achieve certification.
Ability to lead shifts and direct, motivate, coach, and develop others in a fast-paced environment.
Ability to lift, carry, push, or pull objects weighing up to 25 pounds.
Ability to stand and walk for up to 6 hours.
Ability to communicate clearly and quickly understand guests’ and associates’ directions in a loud environment.
Availability for flexible hours, including nights and weekends.

Nice To Haves

One or more years of restaurant management experience preferred.

Responsibilities

Ensure guests are delighted by the quality of food, service, and staff.
Build engaging relationships that encourage long-term guest loyalty.
Lead, manage, coach, inspire, motivate, and develop team members to achieve goals in sales, speed, order accuracy, and guest experience; celebrate their achievements.
Participate in interviewing and selecting team members.
Train the team in food safety standards and ensure those standards are maintained.
Help build a culture of warmth, belonging, growth, and trust.
Represent Panera’s Guiding Values and Behaviors by making people smile, learning and growing together, finding solutions and taking initiative, working as a team, celebrating success, and seeing the best in others.