PT Sales Associate Cashier

Ahold Delhaize•Rock Hill, SC

4h•Onsite

About The Position

The Cashier (Sales Associate) provides fast, easy, flexible, and friendly service in accordance with Food Lion customer service standards. The role supports the Customer Service Manager and Assistant Customer Service Manager in maintaining front-end standards and maximizing sales through excellent customer service. The cashier serves customers, processes transactions, maintains accurate cash control, and helps keep the front end and work station clean, safe, and well presented.

Requirements

High school graduate or equivalent preferred.
Effective communication and customer service skills.
Ability and willingness to learn multiple tasks and the technical requirements of the job.
Ability to perform the technical requirements of cashier and service center work.
Meet minimum age requirements for specific job functions.
Meet the physical requirements of the position, with or without reasonable accommodations.
Ability to use computers and other communication systems required to perform job functions.
Ability to perform repetitive hand and arm motions.
Ability to bend and lift products weighing up to 15 pounds continuously, 25 pounds frequently, and 50 pounds occasionally.
Ability to pull or push up to 75 pounds occasionally.
Ability to stand 100% of the time and frequently walk short distances.
Ability to handle substances associated with cleaning and packaging materials, fresh produce, house plants or flowers, and household cleaners.
Ability to frequently or continuously handle paper and coin currency and operate equipment such as a cash register, lottery machine where applicable, scanner, computer, and calculator.
Ability to frequently reach and grasp at waist level and occasionally above shoulder or below waist level.
Ability to meet established volume activity standards for the position.
Ability to tolerate extreme hot or cold temperatures for up to 20 minutes at a time.
Sufficient visual ability to check ID cards, checks, invoices, and other written documents.

Nice To Haves

High school graduation or equivalent.

Responsibilities

Provide prompt, accurate, friendly service and engage customers to create a positive shopping experience.
Greet customers and use their names whenever possible.
Unload groceries from carts onto the belt, grouping items such as cold products to make bagging easier.
Check the bottom of every cart and under baby seats for items before completing an order.
Follow correct bagging procedures and use bags appropriately by type.
Scan customer orders and handle payment transactions according to standard practice.
Avoid personal conversations with other associates when customers are present.
Follow procedures for handling cash, checks, coupons, gift cards, partner cards, food stamps, and WIC vouchers.
Follow procedures for refunds, error correction, overrides, and accurate cash control.
Identify customers needing assistance and offer to take their orders to their cars.
Stay alert and call for assistance when needed to serve customers according to service standards.
Check prices quickly and accurately.
Be courteous and helpful to other associates.
Wear the Food Lion uniform, apron, and name badge while on duty, maintain a neat and clean appearance, and follow the dress code.
Retrieve shopping carts from the parking lot and cart corrals using the tether strap according to standard practice.
Keep the work station and front-end area neat and clean.
Report register malfunctions to the Customer Service Manager or Manager on Duty.
Keep the MVP savings center kiosk stocked with paper and ensure it is working properly.
Follow company guidelines, policies, and standard practices.
Observe and correct unsafe conditions that could cause associate or customer accidents.
Notify Quality Assurance of front-end cleaning issues or required maintenance.
Complete computer-based training and training aid courses successfully.
Perform other duties as assigned.
Where applicable, move empty bottles and containers from the front end to the back room.