Cashier/Avon Hospital

Towne Park•Avon, OH

About The Position

The Cashier accurately collects and reconciles revenue while providing attentive, friendly, and efficient hospitality service to guests. The position follows established procedures and specific directions, with work checked or verified frequently. It has control only over resources available to the employee, and errors in judgment could affect the smooth and efficient operation of the department. The role is scheduled Monday through Friday, 8:30 a.m. to 5:00 p.m. The majority of work is outdoors for extended periods, potentially the entire shift, and employees may encounter extreme heat and cold. Travel of up to 5% may be required. The hourly base pay range starts at $16 per hour. Eligible employees may enroll in accident, critical illness, hospital indemnity, and telemedicine benefits, as well as the company 401(k) retirement savings plan. Eligibility depends on job classification, employment length, and hours worked; seasonal and temporary roles are not eligible for the listed benefits.

Requirements

High school diploma or GED.
One to three months of related experience and/or training, or an equivalent combination of education and experience.
Basic math knowledge.
Ability to read and write standard English; comprehend simple instructions, short correspondence, and memos; and write simple correspondence.
Ability to present information effectively in one-on-one and small-group situations to guests, clients, and coworkers.
Ability to add and subtract three-digit numbers, multiply and divide with tens and hundreds, and perform these operations using American currency.
Ability to understand 24-hour and military time systems and rates applicable to elapsed time.
Ability to talk and hear; frequently sit or stand for extended periods; and potentially run, walk, handle or feel objects, tools, or controls, reach, climb stairs, balance, stoop, kneel, crouch, or crawl.
Vision abilities include close, distance, color, and peripheral vision, depth perception, and ability to adjust focus.
Ability to exert up to 50 pounds of force occasionally, up to 25 pounds frequently, and more than 10 pounds constantly to move objects.
Ability to work outdoors for extended periods, including in extreme heat and cold.

Responsibilities

Maintain a pleasant, friendly, and professional demeanor with guests, coworkers, and clients; greet guests promptly and treat guests and associates with courtesy, respect, and dignity.
Maintain accuracy and composure under pressure, welcome guests using appropriate salutations, and use proper phone etiquette.
Assist guests with directions and inquiries, and provide information about facility outlets, meeting rooms, amenities, and area attractions.
Determine guest charges; process cash, credit, or direct-billing payments; categorize tickets for audit purposes; collect and reconcile revenue; and furnish receipts.
Complete accurate and timely shift reports, follow cash-bank procedures, operate registers, gates, and credit-card machines, and obtain information about daily events and rates.
Complete assigned tasks promptly as instructed by the Lead Cashier or Account Manager.