Cashier - GCM

Ghirardelli Chocolate Company•San Francisco, CA

About The Position

The Cashier is a Ghirardelli brand ambassador who greets guests and processes purchases through an electronic register system. The role also supports guest service on the sales floor, helps maintain product availability, and assists with store operations. Starting pay is $21.00 per hour. A bonus and/or long-term incentive may be included in the compensation package.

Requirements

Basic math skills.
Strong oral and written communication skills relevant to the position.
Ability to work with little or no supervision.
Ability to work with a diverse team and handle adversity professionally.
Ability to manage time effectively.
Computer literacy in register systems.
Knowledge of POS systems.
Propensity to provide superior guest service.
0–2 years minimum experience in retail or restaurant cashiering.

Nice To Haves

High school diploma preferred.

Responsibilities

Greet guests positively using verbal and non-verbal communication.
Process purchases using scanner technology or an electronic keypad.
Bag purchases appropriately and wrap breakable items when necessary.
Upsell to guests using established procedures.
Complete transactions using proper cash-handling techniques or credit card transactions.
Close transactions with a friendly greeting and invite guests to return.
Assist guests on the sales floor with purchases when not processing transactions.
Use product and pricing knowledge to answer guest questions and create upsell opportunities.
Replenish durable and perishable goods as needed.
Answer the shop phone and respond to guest service needs professionally.
Assist Chocolateers, supervisors, and management in monitoring guest activity and providing superior guest service.
Assist with pre-packing items, gift-wrapping items, and inventory control and management as needed.
Offer product samples to guests.