Cashier

Kroger•Lewisville, TX

11d

About The Position

The Cashier creates an outstanding customer experience through exceptional service and helps maintain a safe, clean environment that encourages customers to return. The role demonstrates the company’s values of respect, honesty, integrity, diversity, inclusion, and safety. Cashiers greet and assist customers, process transactions accurately and efficiently, follow checkout and safety policies, and help customers feel welcome and appreciated. Applicants must be able to perform the position’s essential functions with or without reasonable accommodation.

Requirements

Customer service experience.
Effective communication skills.
Knowledge of basic math, including counting, addition, and subtraction.
Ability to perform the essential functions of the position with or without reasonable accommodation.

Nice To Haves

Prior experience as a Bagger or Courtesy Clerk.

Responsibilities

Be visible and actively greet, engage, and assist customers.
Process customer transactions quickly, accurately, and efficiently through the check lane.
Use the Point of Sale (POS) system and handle cash, checks, credit and debit cards, SNAP EBT, Offline SNAP EBT, WIC, rain checks, loyalty offers, coupons, and checkout procedures in accordance with company policy.
Follow company limits on cash shortages and overages, and act honestly and effectively to control loss.
Follow guidelines for restricted-sale items, including alcohol, tobacco, and DVDs.
Report pricing discrepancies to the Scan Coordinator.
Follow applicable policies and procedures for postage stamps, gift cards, and coupons.
Stay current on present, future, seasonal, and special advertisements.
Follow food safety regulations and guidelines.
Comply with safety procedures, reinforce safety programs, identify unsafe conditions, accidents, or issues, and notify store management.
Inspect equipment as part of preventive maintenance and notify the appropriate department or store manager about items needing repair.
Answer customer questions about products sold in the department and throughout the store.
Follow local, state, and federal laws and company guidelines.
Work cooperatively in a fast-paced and sometimes stressful environment, and manage conflict reasonably, cooperatively, and without confrontation.
Handle customer and business information honestly and with integrity.
Follow directions and seek assistance when needed to resolve customer and business issues.
Provide direct support and assistance to minors, individuals with special needs, and older adults.