Cashier

UTILITY TRAILER OF TEXAS INC•Houston, TX

12d

About The Position

The Cashier handles customer payments and related records, provides front-desk and telephone support, and directs customers and callers to the appropriate person. The role also involves maintaining office equipment, handling customer complaints with professionalism, and following company safety policies and reporting accidents promptly. The schedule may vary and may include weekends and shortened or lengthened shifts.

Requirements

Ability to read and comprehend instructions and information.
Ability to complete, process, and maintain applicable paperwork and records.
Precise accuracy when counting money.
Office skills, including use of a personal computer and 10-key, and ability to operate office equipment such as a copier, credit card machine, telephone, and adding machine.
Demonstrated proficiency in Microsoft Word for Windows, Excel, and Outlook.
Strong attention to detail and excellent verbal and written communication, organizational, and multitasking skills.
Positive attitude and impeccable interpersonal skills.
Flexibility to work varied schedules, weekends, and shortened or lengthened shifts.
Ability to lift and carry up to 25 pounds.
Ability to sit, stand, reach, twist, and kneel to perform job functions.

Responsibilities

Answer, screen, and direct telephone calls; take and relay messages and provide information to callers.
Greet people entering the office and direct them to the correct destination.
Receive and sort mail deliveries.
Monitor and maintain office equipment.
Receive cash, checks, and credit card payments from customers and record amounts on repair orders and/or counter tickets.
Make change accurately and issue receipts.
Total counter tickets and repair orders and verify them against cash, checks, and credit card payments at the end of the shift.
Refer customers with additional questions, such as questions about repair orders, to the service advisor or another appropriate person.
Handle customer complaints with integrity and poise, or refer the customer to the appropriate person for further communication.
Perform other duties as assigned by management.
Follow company safety policies and procedures and immediately report accidents to a manager or supervisor.