Retail Cashier/Sales Floor Associate

Goodwill Industries of Gr. Cleveland & East Central Ohio • Willowick, OH

2d • Onsite

About The Position

Goodwill Industries of Greater Cleveland & East Central Ohio is hiring a part-time, hourly Cashier/Sales Floor Associate in Willowick, Ohio, at $13.40 per hour. The associate serves customers and donors, processes purchases, helps maintain store merchandise and cleanliness, and supports store operations. A background check is required. Goodwill is an equal opportunity employer and considers qualified applicants without regard to the protected characteristics listed in the posting.

Requirements

• Strength in mathematics.
• Strong people and customer service skills.
• Able to identify shades and tones of color and visually inspect clothing.
• Background check required.

Nice To Haves

• Computer experience preferred.
• Prior retail experience preferred.
• High school diploma or GED preferred.

Responsibilities

• Ensure donor and customer satisfaction.
• Itemize purchases using the point-of-sale (POS) system, handle cash and make change, and implement agency programs such as Round Up and Loyalty.
• Use POS software to enter starting and ending cash amounts and maintain accurate customer records.
• Handle customer disputes, make exchanges according to policy, and assist customers in a friendly and helpful manner.
• Assist with stock rotation and merchandise racks, shelves, and other displays in a presentable manner.
• Assist store team leadership with training new personnel.
• Help keep the store clean, including cleaning shelves, dusting, vacuuming floors, and cleaning windows and mirrors.
• Assist with floor running, apparel rotation, and cleaning dressing rooms as needed.
• Follow agency safety policies and guidelines and work with supervisors and team members to address identified safety concerns.
• Embody DGR (Donated Goods Retail) MODE Guiding Principles.
• End every transaction with: “You changed a life today, Thank you!”
• Perform other duties as assigned.

Benefits

• Bonus incentive plan.
• Daily Pay.
• Generous paid time off.
• Retirement planning with company match.
• Employee Assistance Program.
• Employee discount.
• Full-time employees are also eligible for medical, dental, and vision benefits at a fraction of the premium cost; short-term and long-term disability insurance at no cost; life insurance at no cost; and paid holidays.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed