Seasonal Cashier/Sales Assosiate

Michaels•Charlotte, NC

7d•Onsite

About The Position

The Seasonal Cashier/Sales Associate delivers friendly customer service, helps customers shop and locate products, and provides solutions. The role ensures a fast, friendly checkout experience and supports store presentation, stocking, merchandise recovery, and other store operations. Team members are cross-trained in Custom Framing sales and production and perform other duties as assigned. The position is based in a public retail store. Public areas are climate controlled, while some stock rooms may not be; some outdoor work may be required when retrieving shopping carts or unloading trucks. Work hours include nights, weekends, and early mornings. Michaels requires team members in this role to be at least 16 years old. Reasonable accommodations are available through an interactive process.

Requirements

Must be at least 16 years old.
Ability to remain standing for long periods and move throughout the store.
Ability to bend, lift, carry, reach, and stretch regularly.
Ability to lift heavy boxes and access high shelves using a ladder or similar equipment.
Applicants in the U.S. must satisfy applicable federal, state, and local legal requirements for the job.

Nice To Haves

Retail and/or customer service experience preferred.

Responsibilities

Help customers shop, locate products, and find solutions.
Provide a fast and friendly checkout experience and handle cash according to standards.
Engage customers about the Rewards program and Private Label Credit Cards, and complete enrollments.
Educate customers about the Voice of Customer (VOC) survey.
Assist with omnichannel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS).
Participate in truck unloading, stocking, and planogram (POG) processes.
Complete merchandise recovery and maintenance, including returns and general store recovery, to support a well-merchandised and in-stock store.
Perform Store In Stock Optimization (SISO) and ad set duties as assigned.
Support shrink and safety programs.
Follow standard operating procedures, company programs, policies, and standards to ensure compliance with applicable laws and requirements.
Interact with others in an accepting and respectful manner, remain positive in difficult situations, promote the organization’s vision and values, and serve as a positive role model.
Cross-train in Custom Framing sales and production.
Perform other duties as assigned.