Seasonal Cashier/Sales Associate

Century 21 NYC•New York, NY

About The Position

As a Seasonal Cashier/Sales Associate, you will deliver a premium shopping experience while upholding Century 21’s core values. You will handle sales transactions and customer service inquiries, including complex returns and exchanges, with a positive and professional demeanor. You will also engage customers to drive sales, present merchandise attractively, and participate in store maintenance and loss prevention efforts. This is a temporary role that will end at the end of the 2026 Holiday Season.

Requirements

  • Ability to handle transactions accurately and responsibly.
  • Ability to communicate and listen generously so people feel heard, respected, and honored.
  • Friendly and helpful approach, with the ability to assist guests with varied needs.
  • Careful and thorough task completion to avoid errors.
  • Strong interpersonal skills.
  • Ability to stand for extended periods and perform repetitive tasks.
  • Ability to work in a fast-paced environment.
  • Flexible schedule with availability for evenings, weekends, and holidays.
  • Attendance and punctuality are required.

Nice To Haves

  • Previous sales or retail experience is preferred.

Responsibilities

  • Greet customers warmly, answer questions, and provide assistance.
  • Accurately scan items, process cash, credit, and debit card transactions, and issue receipts.
  • Assist with returns and exchanges in accordance with company policies.
  • Keep the complex and self-checkout area clean, neat, and organized.
  • Respond promptly to price-check inquiries and complete sales efficiently to avoid register delays.
  • Sign guests up for the C21 loyalty program.
  • Watch for possible internal or external theft and alert Loss Prevention when necessary.
  • Understand register operations and follow cash-handling procedures.
  • Meet attendance and punctuality requirements.
  • Operate registers and perform general checkout functions.
  • Provide speedy checkout as needed.
  • Engage customers to drive sales, maintain attractive merchandise presentation, and participate in store maintenance and loss prevention efforts.
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