0418 - CASHIER/SALES ASSOCIATE - CONCORD

GATE HR • Concord, NC

6d

About The Position

The Store Associate supports current and future goals within GATE’s Stores by following procedures and programs established by the Operations Division. The role participates in daily store operations, including food service, and learns, participates in, and trains on current and future programs. The associate monitors progress and helps ensure employees uphold GATE standards.

The position includes customer service, checkout and payment handling, store merchandising, maintaining a clean and well-stocked store, operating store equipment, and performing minor equipment repairs and maintenance. Associates follow safety practices, company policies, and applicable federal, state, and local rules and regulations. Other duties may be assigned by the Store Manager.

Requirements

• Be of legal age to sell alcohol and tobacco products.
• Successfully complete a pre-employment drug screening and background check.
• Be able to work a flexible schedule, including weekends and holidays.
• Speak, read, write, and comprehend English well enough to communicate effectively with customers and team members.
• Have strong attention to detail and organizational skills.
• Possess basic reading, writing, and math skills, including addition, subtraction, multiplication, and division.
• Be able to operate a personal computer.
• Be able to understand and comply with company policies and procedures relating to robberies and the safe and proper handling of petroleum products.
• Be able to stand for extended periods.
• Be able to lift, carry, and move up to 50 pounds.
• Be able to perform repetitive movements over long periods.
• Be able to bend, kneel, stoop, and reach, including overhead.
• Be able to work in varying and extreme temperatures.

Responsibilities

• Follow GATE procedures, programs, attendance policy, and standards for uniform and appearance.
• Participate in daily store operations, including food service, and attend required training, safety courses, meetings, and other required events.
• Report safety hazards, follow up to ensure hazards are corrected, and help provide a safe work environment.
• Keep the store clean and well stocked.
• Perform minor repair and maintenance of store equipment and operate equipment as assigned.
• Handle payments in accordance with GATE policies.
• Prioritize customers by greeting them, answering questions about products and services, responding to inquiries, resolving complaints, and providing an efficient checkout experience.
• Contribute to a positive and supportive team environment and communicate accurately and positively with customers and staff.
• Use problem-solving and de-escalation skills.
• Merchandise the store by stocking shelves, setting prices, blocking and fronting shelves, placing window banners and in-store point-of-sale materials, and ensuring products are in code.
• Follow company policies and procedures relating to robberies and the safe, proper handling of petroleum products.
• Perform other duties as assigned by the Store Manager.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed