Cashier III
About The Position
The Cashier plays a key role in delivering an exceptional customer experience at Coach. This position provides efficient, friendly service at the cashwrap while maintaining operational accuracy and supporting team development. Acting as a brand ambassador, the Lead Cashier creates a lasting impression through genuine interactions and adherence to Coach Service standards. The role includes serving customers at checkout, promoting the Insider Program and add-on sales, handling transactions and merchandise in line with company policies, and assisting in training and mentoring cashiers. The position requires a flexible schedule to meet business needs, including nights, weekends, peak busy season, high-traffic retail days, and public holidays. Physical demands include regularly lifting at least 25 pounds and occasionally up to 50 pounds, as well as climbing, bending, kneeling, and maneuvering around the sales floor and stockroom.
Requirements
- At least 1 year of experience in cashier or retail roles; a combination of education and experience will be considered.
- Familiarity with POS systems, mobile technology, and basic computer skills.
- Ability to work in a fast-paced environment.
- Strong English language proficiency (for EU).
- Ability to work a flexible schedule, including nights, weekends, peak busy season, high-traffic retail days, and public holidays.
- Ability to regularly lift at least 25 pounds and occasionally up to 50 pounds, climb, bend, kneel, and maneuver around the sales floor and stockroom.
Nice To Haves
- Luxury retail experience preferred.
Responsibilities
- Deliver exceptional customer service at checkout, warmly greet customers, and create a lasting impression.
- Act as an ambassador for the Insider Program and promote add-on sales and gift cards.
- Maintain accuracy in cash handling and media management, and comply with all policies.
- Process returns, repairs, and damaged goods according to company standards.
- Complete end-of-shift audits with management.
- Keep the cashwrap organized and clean, monitor equipment, and promptly report issues.
- Assist in training and mentoring cashiers to uphold service and operational excellence.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- 401(k)
- Paid paternity and maternity leave
- Commuter benefits
- Disability insurance
- Tuition assistance
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
