Cashier III
About The Position
The Cashier plays a key role in delivering an exceptional customer experience at Coach. The position provides efficient, friendly service at the cashwrap while maintaining operational accuracy and supporting team development. Acting as a brand ambassador, the Lead Cashier creates a lasting impression through genuine interactions and adherence to Coach Service standards. The role includes providing checkout service, promoting the Insider Program, add-on sales, and gift cards, and ensuring accurate cash handling and policy compliance. It also involves processing returns, repairs, and damaged goods, completing end-of-shift audits with management, maintaining the cashwrap, monitoring equipment, and helping train and mentor cashiers. The job requires physical activity, including lifting and maneuvering through sales floor and stockroom areas. Schedules must be flexible to accommodate business needs, including nights, weekends, peak seasons, and public holidays.
Requirements
- At least 1 year of experience in cashier or retail roles; a combination of education and experience will be considered.
- Familiarity with POS systems, mobile technology, and basic computer skills.
- Ability to work in a fast-paced environment.
- Strong English language proficiency (for EU).
- Ability to work a flexible schedule to meet business needs, including nights, weekends, peak busy season, high-traffic retail days, and public holidays.
- Ability to lift at least 25 lbs. regularly and up to 50 lbs. occasionally, and to climb, bend, kneel, and maneuver through the sales floor and stockroom.
Nice To Haves
- Luxury retail experience preferred.
Responsibilities
- Deliver exceptional customer service at checkout, greet customers warmly, and create a lasting impression.
- Act as an ambassador for the Insider Program and promote add-on sales and gift cards.
- Maintain accuracy in cash handling and media management, and comply with all policies.
- Process returns, repairs, and damaged goods according to company standards.
- Complete end-of-shift audits with management.
- Keep the cashwrap organized and clean, monitor equipment, and promptly report issues.
- Assist in training and mentoring cashiers to uphold service and operational excellence.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- 401(k)
- Paid paternity and maternity leave
- Commuter benefits
- Disability insurance
- Tuition assistance
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
