Cashier Clerk, Waste Management Scale Operations

Regional Municipality of Wood Buffalo • Derwent, AB

15d • CA$44 • Onsite

About The Position

Under general supervision, Cashier Clerk, Waste Management Scale Operations provides customer service to the public by processing payments from residents and commercial haulers at the waste management facility. The incumbent will provide information relating to waste management policies and procedures and respond to citizen enquiries.

Requirements

• Ability to provide exceptional customer service by effectively communicating with the public and tactfully handling complaints and enquiries.
• Ability to communicate respectfully with co-workers and external clients.
• Skilled in the use of Microsoft Office applications (Outlook, Word, Excel), with the ability to learn new software programs.
• General math and numeracy skills, including demonstrated proficiency handling cash accurately and efficiency.
• High degree of attention to detail with the ability to enter and maintain data accurately.
• Proficiency in the operation of basic office equipment (calculator, computerized cash register with a cash drawer, computer, etc.).
• Ability to enter data efficiently and with a high degree of accuracy paying attention to detail.
• Ability to acquire and maintain accurate knowledge of waste management policies, procedures, and applicable environmental regulations.
• High School Diploma or GED equivalent is required.
• Two (2) years of cash handling or accounting experience is required.
• Previous customer service experience is required.
• Submission of a Criminal Record Check.
• A valid Class five (5) Operator’s Licence is required.
• Immunizations are strongly recommended for work in unsanitary conditions.

Nice To Haves

• Understanding of municipal operations and scale software is an asset.

Responsibilities

• Receive and process payment for various materials for the waste management facility and provide receipts and/or weigh tickets.
• Promptly, accurately, and courteously respond to internal and external enquiries with a high level of customer service.
• Balance and prepare daily cash floats and complete cash reconciliation.
• Enter data into the scale software accurately and efficiently.
• Acquire and disseminate to the public a basic understanding of municipal waste management policies and procedures.
• Ensure all necessary supplies (deposit bags, deposit books, receipt books, etc.) are in stock and request inventory as required.
• Adhere to applicable occupational health and safety regulations and municipal safety procedures.
• Adhere to municipal confidentiality policies and cash handling procedures.
• Perform other duties as required.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED