Cash Trade Processing Representative
About The Position
The Cash and Trade Proc Rep 5 is an entry-level role responsible for processing basic to relatively complex transfers in coordination with the Transaction Services team. The role’s overall objective is to perform moderately complex cash and trade operations tasks and provide processing assistance for assigned projects. The position requires judgment and decision-making in day-to-day work with limited supervision. The representative evaluates situations, resolves issues, identifies appropriate courses of action using experience and established guidelines, and contributes to delivery of work by ensuring quality, timelines, and outcomes. The role also supports execution through coordination, follow-ups, and guidance; may review outputs and address gaps; and takes ownership of decisions and deliverables within defined scope. The representative helps ensure consistent, high-quality, timely administrative activities and reliable business-area delivery as priorities evolve. They interpret requirements, handle non-routine situations within scope or escalate them, and apply domain expertise and analytical capability to assess business requirements, evaluate complex issues, and recommend practical solutions. The assigned schedule is either Tuesday through Saturday, 3:00 PM to 11:30 PM, or Wednesday through Saturday, 3:00 PM to 1:30 AM. The role is based in Irving, Texas.
Requirements
- 2–4 years of relevant experience.
- Demonstrated basic experience in cash management processing and transaction services.
- Proficiency with Microsoft Office tools.
- Data entry skills.
- High school diploma or equivalent.
- Flexibility to work one of the assigned schedules: Tuesday through Saturday, 3:00 PM to 11:30 PM, or Wednesday through Saturday, 3:00 PM to 1:30 AM.
Responsibilities
- Perform cash management operations, including cash handling, check processing, return items, and lock-box operations.
- Provide processing assistance for firm payments, receivables, trade transactions, liquidity flows, and wholesale card activity.
- Serve as a subject matter expert for User Acceptance Training (UAT) and training initiatives; train new team members and lower-level personnel.
- Participate in compliance-related activities to minimize losses.
- Assist with cash and trade operational project needs.
- Assess risk in business decisions, consider the firm's reputation and the safeguarding of Citi, client, and asset interests, comply with applicable laws, rules, regulations, and policies, exercise sound ethical judgment, and escalate, manage, and report control issues transparently.
- Apply judgment to daily work with limited supervision, evaluate situations, resolve issues, and identify appropriate actions using experience and established guidelines.
- Support delivery of work by ensuring quality, timelines, and outcomes; coordinate, follow up, provide guidance as needed, review outputs, and address gaps to meet expected standards.
- Execute administrative activities consistently and reliably, interpret requirements, respond to non-routine situations, and escalate when required.
- Support evolving priorities and process implementation to ensure efficient delivery aligned with operational expectations.
- Analyze business requirements and complex issues, develop well-reasoned views, and recommend practical solutions using structured thinking, analytical rigor, and creativity.
Benefits
- Medical coverage
- Dental coverage
- Vision coverage
- 401(k)
- Life insurance
- Accident insurance
- Disability insurance
- Wellness programs
- Paid time off, including vacation and sick leave
- Paid holidays
- Eligible employees may receive discretionary and formulaic incentive and retention awards
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
