Cash and Trade Processing Representative

Citi • Irving, TX

9d • $43,960 - $57,340

About The Position

The Cash and Trade Proc Rep 5 is an entry-level role responsible for processing basic to relatively complex transfers in coordination with the Transaction Services team. The overall objective is to perform moderately complex cash and trade operations tasks and provide processing assistance for assigned projects.

The role applies judgment and decision-making to day-to-day work with limited supervision, including evaluating situations, resolving issues, and identifying appropriate actions based on experience and established guidelines. It contributes to work delivery by ensuring quality, timelines, and outcomes, coordinating execution and follow-ups, and providing guidance as required. The representative may review outputs, address gaps, and take ownership of decisions and deliverables within a defined scope.

The role supports consistent, high-quality, and timely administrative activities. It interprets requirements, addresses non-routine situations within scope or escalates them, responds to evolving priorities, and supports process implementation and reliable business-area delivery. It also applies domain expertise and analytical capability to assess business requirements, analyze complex issues, and recommend practical solutions aligned with established standards.

Requirements

• 2–4 years of relevant experience.
• Demonstrated basic experience in cash management processing and transaction services.
• Proficiency with Microsoft Office tools and data entry skills.
• High school diploma or equivalent.

Responsibilities

• Perform cash management operations, including cash handling, check processing, return items, and lock-box operations.
• Provide processing assistance for firm payments, receivables, trade transactions, liquidity flows, and wholesale card activity.
• Serve as a subject matter expert for User Acceptance Training (UAT) and training initiatives; train new team members and lower-level personnel.
• Participate in compliance-related activities to minimize losses.
• Assist with cash and trade operational project needs.
• Assess risk in business decisions, consider the firm's reputation and the safeguarding of Citi, client, and firm assets, comply with applicable laws and policies, exercise sound ethical judgment, and transparently escalate, manage, and report control issues.
• Use judgment to evaluate situations, resolve issues, coordinate work, follow up, provide guidance, review outputs, address gaps, and take ownership of assigned decisions and deliverables.
• Drive consistency, quality, and timeliness in administrative activities; respond to changing priorities and support process implementation and reliable operational delivery.
• Analyze business requirements and complex issues, form well-reasoned views, and recommend practical solutions using structured thinking, analytical rigor, and creativity.

Benefits

• Medical, dental, and vision coverage.
• 401(k).
• Life, accident, and disability insurance.
• Wellness programs.
• Paid time off, including vacation, sick leave, and paid holidays.
• Eligible employees may receive discretionary and formulaic incentive and retention awards.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED