Cash Trade Processing Representative

Citi•Getzville, NY
•$41,660 - $54,340•Onsite

About The Position

The Cash and Trade Proc Rep 5 is an entry-level role responsible for processing basic to relatively complex transfers in coordination with the Transaction Services team. The overall objective is to perform moderately complex cash and trade operations tasks and provide processing assistance for assigned projects. The role applies judgment and decision-making to day-to-day work with limited supervision, including evaluating situations, resolving issues, and identifying appropriate courses of action based on experience and established guidelines. The representative contributes to delivery by ensuring quality, timelines, and outcomes; coordinating and following up on execution; and providing guidance as needed. The role may review outputs, provide direction, and address gaps while owning decisions and deliverables within its defined scope. The role supports effective administrative activities within the function by driving consistency, quality, and timeliness. It applies judgment to interpret requirements and address non-routine situations, taking action within scope or escalating as needed. The representative also supports evolving priorities and process implementation to enable reliable, efficient delivery aligned with operational expectations. The position applies domain expertise and analytical capability to evaluate business requirements, analyze complex issues, and recommend practical solutions. It uses structured thinking and professional judgment, considering the broader business context and potential implications.

Requirements

  • 2–4 years of relevant experience.
  • Demonstrated basic experience in cash management processing and transaction services.
  • Proficiency with Microsoft Office tools and data entry skills.
  • High school diploma or equivalent.

Responsibilities

  • Perform cash management operations, including cash handling, check processing, return items, and lock-box operations.
  • Provide processing assistance for firm payments, receivables, trade transactions, liquidity flows, and wholesale card activity.
  • Serve as a subject matter expert for User Acceptance Training (UAT) and training initiatives; train new team members and lower-level personnel.
  • Participate in compliance-related activities to minimize losses.
  • Assist with cash and trade operational project needs.
  • Assess risk in business decisions, safeguard the firm's reputation and assets, comply with applicable laws and policies, exercise sound ethical judgment, and transparently escalate, manage, and report control issues.
  • Evaluate situations, resolve issues, and identify appropriate actions based on experience and established guidelines, while ensuring quality, timelines, and outcomes.
  • Coordinate execution through follow-ups and guidance; review outputs, address gaps, and ensure work meets expected standards.
  • Drive consistency, quality, and timeliness in administrative activities; respond to changing priorities, support process implementation, and ensure reliable operational delivery.
  • Analyze business requirements and complex issues, form well-reasoned views, and recommend practical, implementable solutions.

Benefits

  • Medical coverage
  • Dental coverage
  • Vision coverage
  • 401(k)
  • Life insurance
  • Accident insurance
  • Disability insurance
  • Wellness programs
  • Paid time off, including vacation and sick leave
  • Paid holidays
  • Eligible employees may receive discretionary and formulaic incentive and retention awards
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