Cash Trade Processing Representative

Citi•Irving, TX
•$43,960 - $57,340•Onsite

About The Position

The Cash and Trade Proc Rep 5 is an entry-level role responsible for processing basic to relatively complex transfers in coordination with the Transaction Services team. The role's overall objective is to perform moderately complex cash and trade operations tasks and provide processing assistance for assigned projects. The position applies judgment and decision-making to day-to-day work with limited supervision, evaluating situations, resolving issues, and identifying appropriate actions based on experience and established guidelines. It contributes to delivery by ensuring quality, timelines, and outcomes, and may coordinate, follow up, guide others, review outputs, and address gaps within its defined scope. The role supports consistent, high-quality, timely administrative activities and reliable business-area operations. It interprets requirements, addresses non-routine situations within scope or escalates as needed, responds to changing priorities, and supports process implementation. It also applies domain expertise and analytical capability to evaluate business requirements, analyze complex issues, recommend practical solutions, and exercise professional judgment in the broader business context. The position requires flexibility to work one of two assigned schedules: Tuesday through Saturday, 3:00 PM to 11:30 PM, or Wednesday through Saturday, 3:00 PM to 1:30 AM. It is full time and based in Irving, Texas. The salary range is $43,960 to $57,340. Eligible employees may also receive discretionary and formulaic incentive and retention awards. Citi benefits include medical, dental, and vision coverage; 401(k); life, accident, and disability insurance; wellness programs; and paid time off, including vacation, sick leave, and paid holidays. Offerings may vary by jurisdiction, job level, and date of hire.

Requirements

  • 2–4 years of relevant experience.
  • Demonstrated basic experience in cash management processing and transaction services.
  • Proficiency with Microsoft Office tools and data entry skills.
  • High school diploma or equivalent.
  • Flexibility to work one of the assigned schedules: Tuesday through Saturday, 3:00 PM to 11:30 PM, or Wednesday through Saturday, 3:00 PM to 1:30 AM.

Responsibilities

  • Perform cash management operations, including cash handling, check processing, return items, and lock-box operations.
  • Provide processing assistance for firm payments, receivables, trade transactions, liquidity flows, and wholesale card activity.
  • Serve as a subject matter expert for User Acceptance Training (UAT) and training initiatives; train new team members and lower-level personnel.
  • Participate in compliance-related activities to minimize losses.
  • Assist with cash and trade operational project needs.
  • Assess risk in business decisions, safeguard the firm's reputation and assets, comply with applicable laws, rules, regulations, and policies, apply sound ethical judgment, and escalate, manage, and report control issues transparently.
  • Use judgment to evaluate situations, resolve issues, and determine appropriate actions within established guidelines and with limited supervision.
  • Contribute to quality, timely delivery and outcomes; coordinate, follow up, provide guidance, review outputs, and address gaps as needed.
  • Execute administrative activities consistently, accurately, and promptly; respond to evolving priorities and support process implementation.
  • Analyze business requirements and complex issues, recommend practical solutions, and apply professional judgment in determining appropriate courses of action.

Benefits

  • Medical, dental, and vision coverage
  • 401(k)
  • Life, accident, and disability insurance
  • Wellness programs
  • Paid time off, including vacation, sick leave, and paid holidays
  • Eligible employees may receive discretionary and formulaic incentive and retention awards
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