Cash Specialist, Remote

Crum & Forster • Morristown, NJ

3d • $32,700 - $61,500 • Remote

About The Position

Crum & Forster’s Surplus & Specialty Lines Division is seeking a Cash Specialist to join its Cash Application Team. The role supports the timely and accurate application of collected insurance premiums in a fast-paced environment, delivering customer service to customers, agents, and internal stakeholders. The position requires general accounting and accounts receivable experience, strong research and organizational skills, and effective communication.

Requirements

• High school diploma.
• At least 3 years of accounts receivable and general accounting experience.
• Knowledge of accounts receivable and general accounting principles.
• Proficiency and aptitude with Microsoft Office, including Word, Excel, and Outlook.
• Excellent verbal and written communication skills.
• Above-average math skills.
• Ability to work in a fast-paced environment and prioritize workload.
• Attention to detail.
• Experience providing excellent customer service to internal and external customers.

Nice To Haves

• Associate degree.
• Property & Casualty experience.

Responsibilities

• Research and process daily cash receipt details into the appropriate receivable system, customer account, and policy transaction.
• Reconcile remittances to accounts receivable balances.
• Apply unapplied cash and regularly review unapplied/unallocated reports to clear items.
• Correct misapplied cash and process cash transfers.
• Perform daily and monthly cash balancing.
• Assist the Cash Team and collectors with premium or commission discrepancies and overpayments or underpayments.
• Enter payment requests into the check processing system.
• Respond to customer service phone calls and emails within established guidelines.
• Communicate customer service issues to the Manager.
• Assist the Manager with updating and documenting workflow processes and changes.
• Complete projects and other duties as assigned by the Manager.
• Follow departmental policies and procedures, including authority levels, to comply with C&F risk management controls.

Benefits

• Competitive compensation package.
• Generous 401(k) employer match.
• Employee Stock Purchase Plan with employer matching.
• Generous paid time off.
• Health, dental, and vision benefits, with programs supporting physical, mental, and financial wellbeing for employees and their families.
• Tuition reimbursement.
• Industry-related certifications and professional training.
• Matching donation program, volunteer opportunities, and an employee-driven corporate giving program.
• Potential eligibility to participate in discretionary equity-based compensation and/or performance-based variable pay programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED