Cash Reconciliation Specialist

Concentra•Brookfield, WI

23h

About The Position

Working under general supervision, a Cash Reconciliation Specialist performs a variety of moderately complex to complex tasks related to cash and credit card deposit tracking, bank verification and reporting for multiple medical practice locations. The position requires excellent communication, customer service and organization skills and close contact with field colleagues. All tasks must be performed in a timely and accurate manner in accordance with Concentra and Central Business Office practices, policies and procedures.

Requirements

Bachelor’s Degree from an accredited college or university
Bachelor's Degree with emphasis in accounting, finance or business administration or equivalent combination of job relevant experience and education
At least two or more years of accounting experience, bookkeeping, reconciliation, bank teller or retail cash handling and balancing experience
Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility
Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions
Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism
The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies
Proficient with Microsoft Excel, Outlook, Word experience required
Ability to communicate effectively
Excellent time management skills
Excellent writing and documentation skills
Strong attention to detail
Ability to operate 10-key numeric pad by touch
Ability to work under tight time schedules
Requires outstanding decision making and excellent problem-solving skills
Accounting and/or bank reconciliation experience
Ability to handle multiple duties and priorities, when assigned
Ability to work independently as well as a team player
Ability to handle multiple tasks, projects, duties, and priorities, when assigned

Responsibilities

Maintains the integrity of the Cash Management Application system as it relates to documented deposit transactions
Reconciles, researches and resolves all medical center daily deposit packets variances
Safeguards and maintains medical centers deposit verification forms and patient information
Prepares batches and maintains detailed Excel spreadsheets that record and track daily deposits
Communicates daily with medical center operations and other parties to ensure appropriate and timely handling of cash
Generate and review all necessary reports for month-end close
Perform daily bank uploads from several bank sources
Research and provide appropriate documentation for Chargebacks and Retrievals
Research Unidentified deposit transactions
Research NSFS for business unit identification and submit to applicable parties for accurate posting
Process patient Amex credit card transactions upon request
Process all patient debit card refunds
Validate and perform data corrections and electronically deposit daily payments for Central Billing Office
Timely follow-up on all pending issues
Be able to interpret data from various reporting sources
Perform various weekly audits of bank transactions