Cash Reconciliation Specialist

The Nemours Foundation•Orlando, FL

About The Position

Nemours is seeking a Cash Reconciliation Specialist to join its team in Orlando, Florida. The Cash Reconciliation Specialist (CRS) is responsible for accurately receiving, reconciling, and reporting patient and non-patient payments across hospital and practice locations. The role ensures timely deposits, prepares daily financial reports, and supports treasury operations. The CRS collaborates with front-line staff, treasury teams, and banking partners to maintain compliance and accuracy in cash handling processes. The role also supports the Family Financial Services team with routine tasks, estimate creations, and special projects as directed by management. It provides customer service to internal stakeholders, helps develop or update cash handling procedures, backs up other Financial Services team members during absences or peak workloads, and contributes to process improvement initiatives. Nemours Children’s Hospital in Orlando is a 100-bed pediatric hospital with a 24-hour pediatric Emergency Department and outpatient clinics. Nemours also provides specialty outpatient care through clinics across the region.

Requirements

  • High school diploma.
  • Minimum one year of job-related experience.

Responsibilities

  • Accurately reconcile patient and non-patient cash collections, including pre-service, point-of-service, and post-service transactions.
  • Prepare and verify daily deposits and ensure their timely submission to the treasury office.
  • Generate and review daily financial reports for accuracy and completeness.
  • Identify and resolve discrepancies in cash handling and reconciliation processes.
  • Coordinate with front-line staff, treasury, and banking representatives to ensure proper cash flow and compliance.
  • Facilitate timely bank deposits, including occasional travel to banking locations as required.
  • Adhere to internal controls and organizational policies related to cash management.
  • Assist the Family Financial Services team with routine tasks, estimate creations, and special projects as directed by management.
  • Provide customer service and support to internal stakeholders regarding cash reconciliation inquiries.
  • Assist with developing or updating cash handling and reconciliation procedures.
  • Provide backup support for other Financial Services team members during absences or peak workload periods.
  • Contribute to process improvement initiatives and recommend enhancements to cash management workflows.
  • Perform other duties as assigned.

Benefits

  • Competitive base compensation in the top quartile of the market.
  • Annual incentive compensation that values clinical activity, academic accomplishments, and quality improvement.
  • Comprehensive health, life, dental, and vision benefits.
  • 403B with employer match.
  • Licensure, CME, and dues allowance.
  • Not-for-profit status and eligibility for Public Service Loan Forgiveness.
  • Florida residents working in Florida benefit from no state income tax; Delaware residents benefit from the state's moderate tax structure.
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