Cash Receipts Supervisor

Yusen Logistics•Franklin, TN

About The Position

The Cash Applications Supervisor oversees daily, weekly, and monthly cash application activities and provides leadership, direction, and supervision to the Cash Applications team. The role is responsible for accurate and timely cash processing, reconciliation, reporting, issue resolution, policy compliance, and continuous process improvement. The position supports cash-related operations involving deposits, cash entry, general ledger allocation, and reconciliation of system entries to actual activity. It responds to inquiries about receipts in U.S. and Canadian dollars, maintains cash-related reports, supports audits, trains staff, and works with management to meet service-level requirements and improve processes. Yusen Logistics (Americas) describes its work as supply chain management, freight forwarding, warehousing, and distribution, with a culture focused on continuous improvement. The company states that it provides equal employment opportunities and is committed to a diverse and inclusive workforce.

Requirements

At least five years of cash management experience, including three or more years in a supervisory role.
Strong knowledge of cash management procedures, cash application controls, and corporate banking operations.
Understanding of how industry and economic events may affect operations.
Excellent verbal and written communication skills, including the ability to interact effectively with banks and all levels of management.
Ability to interact professionally and effectively with internal and external customers, in person and by telephone.
Strong analytical and financial analysis skills.
Strong organizational and time-management skills, including the ability to manage multiple priorities while maintaining attention to detail.
Ability to gather and interpret data, compile information, and prepare clear and accurate reports.
Ability to train new hires on policies, procedures, controls, and systems.
Demonstrated ability to coach, develop, and mentor staff.
Proficiency in Microsoft Word and Outlook, and intermediate proficiency in Microsoft Excel.
Demonstrated integrity, ethical conduct, accountability, and alignment with organizational values.

Nice To Haves

Bachelor’s degree preferred; four years of supervisory and/or management experience may be considered in lieu of a degree.
Experience in a Fortune 500 environment and the transportation industry preferred.
ERP system experience preferred; SAP experience is a plus.

Responsibilities

Oversee cash-related functions, including deposits, cash entry, general ledger allocation, and reconciliation of system entries to actual activity.
Ensure timely and accurate processing of cash receipts, including electronic funds transfers (EFTs) and lockbox transactions.
Resolve payment discrepancies promptly and communicate results, risks, and outstanding items to management.
Respond to internal and external inquiries related to cash receipts in U.S. and Canadian dollars (USD and CAD).
Review, maintain, and produce cash-related reports using Microsoft Excel, the ERP system, the TMS, and Power BI.
Research cash receipt issues and discrepancies and follow up through resolution.
Assist with annual and semiannual accounting audits, including J-SOX testing and reviews.
Train staff on cash management policies, procedures, controls, and system processes.
Enforce cash management policies and procedures and recommend automation or process changes that improve efficiency, accuracy, and internal controls.
Assign workloads, establish priorities, and resolve workflow issues to support SLA requirements.
Monitor and evaluate employee performance and recommend training, coaching, and development opportunities.
Provide support to the Settlement Manager and other management personnel, and complete special projects as assigned.
Review, maintain, and follow up with staff on cash transactions to ensure resolution within established SLA requirements.
Perform, document, and retain daily audit records for sampled cash receipts to verify cash application entry accuracy.
Maintain regular and punctual attendance; work cooperatively with others; interact appropriately with employees and customers; complete assigned tasks and projects in a timely manner; and comply with company policies and procedures.

Benefits

Medical, dental, and vision insurance beginning the first of the month following the start date.
401(k) with company match.
Standard 10 days of PTO.
Eligible for a bonus plan.
Seven paid holidays.
Eligible for overtime pay if applicable.
Flexible Spending Accounts.
Life and Accidental Death & Dismemberment Insurance.
Short- and long-term disability insurance.
Tuition Assistance Program.
Commuter benefits.
Vacation.