Cash Poster

Guidehouse • Mitchell, SD

7d

About The Position

The Cash Applications / Poster Specialist performs payment-posting duties for the Management Services Organization (MSO), under general supervision and according to established policies and procedures. The role processes and posts deposits, payments, denials, and adjustments; reconciles manual and electronic batches; and completes other duties as assigned.

The specialist prepares and posts payment batches, researches payments, reviews billing statements and workers’ compensation remittances, supports special projects, and maintains records. The position requires accurate and timely work, independence, flexibility in a fast-paced healthcare environment, and care in handling confidential patient information.

Requirements

• High school diploma or GED, or three years of relevant equivalent experience in lieu of a diploma or GED.
• One to three or more years of experience in an office, business, operations, customer service, or healthcare field.
• Self-directed and self-motivated, with good communication and interpersonal skills.
• Able to adapt to changing tasks while maintaining efficiency and composure.
• Able to plan, direct, and control one’s own work and work independently.
• Able to maintain timely and accurate payment posting while adapting shift schedules to meet deadlines and business needs.
• Recognize patient confidentiality rights and responsibilities.
• Communicate effectively with people from varied socioeconomic, cultural, and educational backgrounds.
• Demonstrate empathy, teamwork, flexibility, customer focus, and a strong work ethic.
• Perform effectively in emergency, critical, unusual, or dangerous situations.

Nice To Haves

• Six or more months of payment-posting experience.
• One to three years of related experience and general knowledge of payor-specific or medical specialty reimbursement.
• Knowledge of CPT and ICD-9/10 coding.

Responsibilities

• Prepare and post payments, denials, and adjustments.
• Sign payment batches out and back in on the batch log, recording the time received and completed.
• Prepare payment batches by identifying and circling invoices and separating payments into groups.
• Follow posting protocols and balance all groups to the batch total.
• Research payments requiring additional information; refer unresolved pullouts to the Supervisor if not resolved within two business days.
• Research payments posted to unapplied invoices to identify where refunds should be directed.
• Verify with the Lead or Supervisor before posting payments to unapplied invoices.
• Review billing statements in lockboxes for address corrections and credit card payments.
• Review workers’ compensation folders for remittances that need preparation for imaging.
• Post and review special projects.
• Maintain records, including maintaining and shredding lockbox statements, Viva remits, and commercial remittance backup after six months.
• Assist with opening mail when needed.
• Perform other duties as requested by the Supervisor or Manager.

Benefits

• Medical, prescription, dental, and vision insurance
• Personal and family sick time
• Company-paid holidays
• Position may be eligible for a discretionary variable incentive bonus
• Parental leave
• 401(k) retirement plan
• Basic life and supplemental life insurance
• Health Savings Account
• Dental, vision, and dependent care Flexible Spending Accounts
• Short-term and long-term disability
• Tuition reimbursement
• Personal development and learning opportunities
• Skills development and certifications
• Employee referral program
• Corporate-sponsored events and community outreach
• Emergency back-up childcare program
• Flexible benefits package

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED