Cash Poster II

Intermountain HealthNevada Central Office, NV
$19 - $28Onsite

About The Position

Provides extraordinary care to our customers through friendly, courteous, and professional service through a broad understanding of account handling processes, extraordinary interpersonal skills, and the ability to resolve complex issues in a timely and accurate manner.

Requirements

  • Experience with Epic payment posting workflows, such as ERA/EFT processing, 835 transactions, CARC/RARC codes, PLBs, payer mapping, and other key Healthcare patient payment functions.
  • Skills in resolving unposted and unmatched cash, verifying payment accuracy, and troubleshooting complex payment discrepancies.
  • High School diploma or equivalent, required.
  • Minimum of one (1) year of full cycle medical billing experience, required.
  • Minimum of six (6) months in a healthcare Cash Posting role, required.
  • Knowledge of CPT (procedures), ICD-10 (diagnoses), and modifiers, required.
  • Ability to read and understand Explanation of Benefits (EOB's) or interpret denials, required.
  • Basic understanding of accounting procedures such as debits/credits, required.
  • Experience with insurance claim appeals, required.
  • Excellent computer skills (including Microsoft Office applications), required.
  • Familiarity with electronic remittances, required.
  • Candidates must not reside or plan to reside in California, Connecticut, Hawaii, Illinois, Massachusetts, Minnesota, New York, Pennsylvania, Rhode Island, Vermont, Washington.

Nice To Haves

  • Translations

Responsibilities

  • Identify appropriate payment details and save back-up as appropriate.
  • Balance payments to deposits in systems and applications.
  • Post all payments to patient accounts, using both electronic and manual posting systems.
  • Research, validate and make adjustments to payment postings.
  • Follow up in accordance to procedures and policies with an overall goal of account resolution.
  • Post correspondence, zero payments, denials and any other additional items received from insurance to patient accounts.
  • Research and follow-up on missing information, such as EOB and insurance remittances.
  • Contact payers as necessary to obtain detailed info in regard to payments.
  • Complete more difficult assignments, and assist teammates with balancing issues.
  • Escalate issues and trends to leadership.
  • Meet department's productivity and quality goals.
  • Collaborate with other teams across the organization.
  • Participate in meetings and educational requirements.
  • Promote mission, vision, and values of Intermountain Health, and abide by service behavior standards.
  • Perform other duties as assigned.

Benefits

  • Generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.
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