Payment Poster

Bell Ambulance • Milwaukee, WI

7d

About The Position

The Payment Poster is a specialized role within the Revenue Cycle Management (RCM) department, responsible for accurately applying all incoming revenue to patient accounts. This position oversees the high-volume processing of insurance payments, patient responsibilities, and complex supplemental payments to ensure the accuracy of the company’s financial records. The Payment Poster plays a critical role in maintaining "Cash Velocity" by ensuring that all payments are posted within established timeframes and that any variances or overpayments are promptly identified and resolved.

Requirements

• Proficiency is required in TraumaSoft, and a plus in RescueNet for account management and payment posting.
• Experience navigating Waystar for electronic remittance and claim validation.
• Ability to pull and interpret detailed aged AR and productivity reports to identify trends in revenue.
• Minimum of 3–5 years in a medical billing environment, with at least 2 years specifically focused on high-volume cash posting or accounts receivable.
• In-depth understanding of patient financial responsibility, insurance EOBs (Explanation of Benefits), and medical collection regulations.
• Strong attention to detail with the ability to reconcile complex financial data across disparate systems.
• Professional verbal and written communication skills for coordinating with the finance team and external payers.

Nice To Haves

• Proficiency in RescueNet for account management and payment posting.

Responsibilities

• Execute the daily posting of payment batches, including credit card transactions, electronic remittance advice (ERA), and physical checks.
• Manage complex "T19" and other supplemental payment workflows, ensuring accurate allocation across multiple platforms.
• Reconcile daily direct deposits from various payers—including Medicare, Medicaid, and commercial carriers—against system-generated batch reports.
• Identify and document overpayments from payers such as Optum or Medicare, initiating the necessary recoupment or refund processes in accordance with departmental SOPs.
• Maintain a strict documentation policy for all account activities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed