Cash Poster/Accounts Receivable Clerk

Mancini Companies • West Greenwich, RI

1d • Onsite

About The Position

At Mancini Beverage, we pride ourselves on delivering exceptional service and creating a positive experience for every customer. We’re looking for a dedicated Cash Poster/Account Receivable Clerk to join our team and contribute to our mission of excellence. The Cash Poster/Account Receivable Clerk is responsible for accurately applying customer payments, researching payment discrepancies, maintaining customer account balances, and supporting the overall accounts receivable function. This position plays a critical role in ensuring timely and accurate cash applications, reducing unapplied cash, and providing excellent support to customers, sales representatives, and internal departments regarding account inquiries.

Requirements

• High school diploma or equivalent.
• Previous experience in a customer service or cash handling role is a plus.
• Excellent communication and interpersonal skills.
• Strong attention to detail and accuracy in handling cash transactions.
• Ability to handle multiple tasks in a fast-paced environment.
• Proficiency in basic math and computer skills.
• Positive attitude and a team-oriented approach.
• Ability to position self to access objects such as filing cabinets.
• Ability to remain stationary for extended periods of time.
• Ability to operate office machinery such as a computer or telephone.
• Ability to communicate effectively.
• Ability to do repetitive motions.
• Ability to exert up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to move objects.
• Close mental and visual attention required to perform work dealing primarily with preparing and analyzing data and figures, performing accounting work, using a computer terminal, AND/OR extensive reading.
• Ability to use computer, printer, fax machine, photocopier and telephone.
• Ability to use Encompass software.

Nice To Haves

• Some college education or relevant experience preferred.

Responsibilities

• Greet and assist customers with a friendly and professional demeanor via email and phone.
• Address customer inquiries, concerns, and complaints effectively and promptly.
• Provide information about products, services, and promotions.
• Process returns, exchanges, and refunds in accordance with company policies.
• Accurately process credit, and debit transactions.
• Ensure all transactions are recorded correctly.
• Maintain deposit register and ensure it balances at the end of each batch/deposit.
• Accurately process EFT/ACH transactions and balance customer accounts.
• Prepare and maintain daily deposit reports and spreadsheet.
• Update and manage customer accounts and records.
• Review any deductions or short paid issues to resolve account balances.
• Adhere to company policies and procedures regarding payment handling and security.
• Work collaboratively with team members to enhance customer satisfaction.
• Participate in staff meetings and training sessions to stay updated on company policies and procedures.
• Perform duties beyond the normal workday.
• Investigate and resolve problems that arise with orders and deliveries.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED