Cash Ops - OAK
NABIS•Oakland, CA
•Onsite
About The Position
The CashOps Confirmation Associate is responsible for verifying and confirming delivery and payment evidence submitted by drivers, ensuring all Cash on Demand (COD) and Must Pay Previous Balance (MPPB) orders are properly documented, compliant with SOP requirements, and ready for downstream processing. This role plays a critical control function in maintaining payment accuracy, visibility, and audit readiness across all hubs.
Requirements
- 1–2 years of experience in cash handling, accounting support, operations, or audit-related roles.
- Strong attention to detail and ability to identify inconsistencies in documentation.
- Familiarity with SOP-driven environments and compliance controls.
- Comfortable working across Slack, internal systems, and shared logs.
- Ability to manage time-sensitive reviews with minimal supervision.
Nice To Haves
- Accuracy and documentation discipline
- Process adherence
- Clear written communication
- Accountability and follow-through
Responsibilities
- Review prior-day delivery evidence for all COD and MPPB orders to confirm payment collection.
- Verify required documentation is present and complete, including: Signed delivery manifests, Signed METRC documents (where applicable), Payment confirmation sheets, Check images or ACH confirmations.
- Ensure payment evidence is captured at the retailer location in accordance with SOP standards.
- Confirm delivery completion and payment status within internal systems.
- Oversee driver cash intake, payment bag verification, and chain-of-custody controls.
- Identify missing, incomplete, or incorrect payment evidence.
- Log missing evidence or issues in the Driver Tracker Log.
- Escalate unresolved issues to the Cash Operations Sr. Associate with clear documentation.
- Add notes and context to ensure visibility for Dispatch, Operations, and Accounting teams.
- Validate delivery and payment status in internal tools (e.g., Nabis Admin, Retool).
- Ensure paid orders are processed within 48 hours of receiving them.
- Maintain accurate records to support audits and compliance reviews.
Benefits
- Medical/Dental/Vision offered to all full-time employees
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
1-10 employees
