Cash Management Specialist - JAX

First American•Jacksonville, FL

About The Position

The Cash Management Specialist is responsible for activities related to payment processing, including processing payments promptly and accurately and clearing exception items in a timely manner. The role follows departmental and investor guidelines, documents work-item dispositions, researches and resolves issues, supports audits, and contributes to improving departmental controls, processes, and documentation.

Requirements

  • High school diploma or equivalent.
  • 1–3 years of experience.
  • Strong PC skills and knowledge of MS Office products and company operating systems.
  • Analytical and problem-solving skills; organized.
  • Customer-service, team, and goal orientation.
  • Working knowledge of fundamental concepts, practices, and procedures of the department.
  • Good verbal and written communication skills.
  • Ability to establish effective working relationships at the work-group level.

Nice To Haves

  • Financial services industry experience.

Responsibilities

  • Process transactions accurately and timely in accordance with departmental and investor guidelines.
  • Identify and resolve exception items in a timely manner.
  • Document the system with comments regarding disposition of work items.
  • Identify, research, and resolve issues.
  • Recommend improvements to departmental controls and processes.
  • Assist with internal or external audit requests.
  • Communicate trends or problems and recommend solutions to management.
  • Assist with creating and maintaining department documentation, including policies and procedures.
  • Perform other duties and tasks as assigned.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401(k)
  • Paid time off
  • Paid sick leave
  • Employee stock purchase plan
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