About The Position

At Roche, we foster a culture where individuality is embraced, and personal expression, open dialogue, and genuine connections are encouraged. We value, accept, and respect everyone for who they are, enabling them to thrive personally and professionally. Our mission is to prevent, stop, and cure diseases and ensure universal access to healthcare for present and future generations. Join Roche, where every voice matters. The Opportunity: As a Cash Applications & Accounts Receivable Accountant based in San José, Costa Rica, you will be a key driver of financial accuracy within the Roche Services Americas team. This center provides critical Finance and Procurement services to various countries across the Americas region. Your primary mission is to ensure that all incoming payments are identified, matched, and applied to customer accounts with precision, effectively "closing the loop" on the Invoice-to-Cash cycle.

Requirements

  • Bachelor’s degree in Accounting, Finance, Business Administration or related field.
  • 3+ years in Finance/Accounting.
  • Proficiency in SAP, BlackLine, or similar ERPs, and advanced Excel/G-Suite skills.
  • Fluency in English and Spanish is required.
  • Strong ability to prioritize under tight deadlines and a focus on proactive problem-solving.

Nice To Haves

  • Shared Services experience is a plus.
  • Intermediate Portuguese is strongly preferred.

Responsibilities

  • Execute daily posting of incoming payments (Wire, ACH, Checks) and accurately match remittances to customer invoices.
  • Manage bank account reconciliations and clear AR/bank suspense accounts to ensure zero unexplained variances.
  • Handle manual invoicing, corrections, and customer credit analysis to support regional financial health.
  • Identify and code payment discrepancies (short-pays/over-payments) and resolve inquiries from affiliates and customers.
  • Propose automation and system enhancements (SAP/BlackLine) to improve "auto-match" rates and SSC efficiency.
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