Cash and Trade Processing Representative

Citi•Irving, TX
•$43,960 - $57,340

About The Position

The Cash and Trade Proc Rep 5 is an entry-level role responsible for processing basic to relatively complex transfers in coordination with the Transaction Services team. The role's overall objective is to perform moderately complex cash and trade operations tasks and provide processing assistance for assigned projects. The position involves cash management activities, including cash handling, check processing, return items, and lock-box operations, as well as processing support for firm payments, receivables, trade transactions, liquidity flows, and wholesale card activity. The representative also serves as a subject matter expert for User Acceptance Training (UAT) and training initiatives, trains new team members and lower-level personnel, participates in compliance activities, and supports operational project needs. The role requires sound judgment in day-to-day work with limited supervision, ownership of decisions and deliverables within defined scope, and coordination to ensure quality, timely outcomes. The representative supports consistent and reliable administrative and operational delivery, responds to changing priorities, interprets requirements, addresses non-routine situations, and escalates issues when necessary. The position also applies domain expertise and analytical capabilities to assess complex issues and recommend practical solutions. Employees are expected to assess risk appropriately, follow applicable laws, rules, regulations, and policies, use sound ethical judgment, and escalate, manage, and report control issues transparently.

Requirements

  • 2–4 years of relevant experience.
  • Demonstrated basic experience in cash management processing and transaction services.
  • Proficiency with Microsoft Office tools and data entry skills.
  • High school diploma or equivalent.

Responsibilities

  • Perform cash management operations, including cash handling, check processing, return items, and lock-box operations.
  • Provide processing assistance for firm payments, receivables, trade transactions, liquidity flows, and wholesale card activity.
  • Serve as a subject matter expert for User Acceptance Training (UAT) and training initiatives.
  • Train new team members and lower-level personnel.
  • Participate in compliance-related activities to minimize losses.
  • Assist with cash and trade operational project needs.
  • Assess risk in business decisions and help safeguard the firm's reputation, clients, and assets.
  • Drive compliance with applicable laws, rules, regulations, and policies; apply sound ethical judgment; and escalate, manage, and report control issues transparently.
  • Evaluate situations, resolve issues, and identify appropriate courses of action based on experience and established guidelines, with limited supervision.
  • Coordinate and follow up as needed to support quality, timely work and expected outcomes.
  • Review outputs, provide direction where needed, and address gaps to ensure work meets expected standards.
  • Drive consistency, quality, and timeliness in administrative activities; respond to evolving priorities and support implementation of processes.
  • Analyze business requirements and complex issues, form well-reasoned views, and recommend practical, implementable solutions.

Benefits

  • Medical coverage
  • Dental coverage
  • Vision coverage
  • 401(k)
  • Life insurance
  • Accident insurance
  • Disability insurance
  • Wellness programs
  • Paid vacation
  • Paid sick leave
  • Paid holidays
  • Eligible employees may receive discretionary and formulaic incentive and retention awards.
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