Caseworker - Cortland

Children•Cortland, NY

About The Position

The Community Response and Engagement Support Team (CREST) Caseworker provides intensive, short-term, in-home crisis services to parents of young children. The Caseworker works collaboratively with families to stabilize crises, assess needs, and build coping strategies. The role provides direct support services, assists with treatment planning, and implements behavioral strategies and interventions to promote emotional regulation, problem solving, and safety within the family environment. The Caseworker coordinates care with schools, the Department of Social Services, community providers, and other support systems to ensure continuity of care. Services are typically delivered multiple times per week, with flexible scheduling that may include evenings and weekends to meet family needs.

Requirements

  • Bachelor’s degree required.
  • Some experience providing services to children and families preferred.
  • Valid driver’s license and ability to maintain insurability throughout employment required.

Nice To Haves

  • Some experience providing services to children and families.

Responsibilities

  • Provide supportive clinical services to 5–6 families at a time, conducting regular or daily meetings with each family.
  • Deliver crisis intervention, prevention, and resolution strategies.
  • Conduct frequent outreach to clients and their families.
  • Conduct strength-based assessments of clients’ social determinants of health, mental well-being, resilience to trauma, potential risks, and substance use factors.
  • Create personalized service plans tailored to individual family needs.
  • Design and implement effective service delivery strategies.
  • Collaborate with partner service providers to coordinate comprehensive treatment plans.
  • Maintain thorough case documentation in the Connections Case Management system.
  • Actively address safety and risk factors within the family unit.
  • Coordinate care with schools, the Department of Social Services, community providers, and other support systems.

Benefits

  • Student loan and tuition reimbursement
  • Employee Assistance Program
  • Employee discounts at the Southern Tier Community Center
  • Opportunities for professional development
  • Agency-paid CEUs, license preparation course, and license exam
  • 403(b) with 6% employer contribution
  • PTO plus 9 paid holidays
  • Childcare reimbursement
  • Health, dental, and vision insurance, with HSA/FSA accounts
  • Life insurance
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