Caseworker - Days
About The Position
The Caseworker collaborates with the care team to coordinate care for patients’ mental health, behavioral, and social needs. The role facilitates communication among patients, families, healthcare professionals, community and state agencies, and other interdisciplinary team members, and assists with implementing care plans and coordinating behavioral health and social services. The Caseworker is part of a professional team providing evaluation and treatment for psychiatric patients. The work includes assessment, crisis intervention, case management, patient advocacy, care coordination, community outreach, and support with treatment planning and transitions of care. The position also supports appointments, follow-up care, provider schedules, insurance verification, and authorization procedures. Work is typically performed in a clinical environment.
Requirements
- Bachelor's degree in Social Sciences.
- Skills in patients' rights and teamwork.
Responsibilities
- Participate in evaluation and treatment of psychiatric patients, including psychological assessment, crisis intervention, case management, patient advocacy, care coordination, and community outreach.
- Provide input on treatment decisions and present treatment plans for approval.
- Obtain information from patients and other appropriate sources, initiate treatment recommendations, and record information in the medical record.
- Involve patients, families, and others as appropriate in care and treatment recommendations.
- Work with patients to determine treatment goals.
- Arrange safe and timely patient transfers when required.
- Serve as an information resource for Division members, patients, and referral sources.
- Assist with provider schedule maintenance.
- Set up appointments and arrange indicated follow-up treatment.
- Support quality patient care, patient satisfaction, and related goals.
- Assist with insurance verification and authorization procedures.
- Work with the interdisciplinary team to support patients through acute care and post-discharge, while promoting quality, efficiency, and cost effectiveness.
- Coordinate with patients, families, healthcare professionals, and community and state agencies; serve as a liaison with community agencies or facilities to exchange clinical and referral information.
- Identify patients at psychosocial or financial risk, assess the psychological needs of patients and families, and provide information, support, counseling, care management, and referrals.
- Resolve psychosocial patient-care issues and develop and implement complex patient transition and discharge plans.
- Comply with organization policies and procedures and fulfill job-specific obligations.
Benefits
- Health, dental, and vision benefits starting on day one.
- Three medical plan choices, including an expanded network for out-of-area employees and dependents.
- Pre-tax healthcare and dependent-care flexible spending accounts and a health savings account with employer contribution.
- Company-paid life insurance and short- and long-term disability coverage.
- 401(k) plan with automatic Geisinger contributions.
- Paid time off plan with accrual.
- Up to $5,000 in tuition reimbursement per calendar year.
- MyHealth Rewards wellness program with a financial incentive.
- Adoption and fertility assistance.
- Parental leave pay and military leave pay.
- Free Care.com membership with discounted backup care.
- Employee Assistance Program, including referrals for childcare, eldercare, and pet care; legal guidance; mental health visits; work-life support; and digital self-help tools.
- Voluntary accident, critical illness, hospital indemnity, identity theft protection, universal life, pet, and legal insurance.
- Healthcare benefits are offered to full-time and part-time positions from day one, including vision, dental, and domestic partner coverage.
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What This Job Offers
Job Type
Full-time
