Caseworker (Ukrainian or Russian speaking)

International Rescue Committee•Sacramento, CA

7d•$29 - $30•Hybrid

About The Position

The UHP Caseworker provides trauma-informed services to refugees and other qualified immigrants to support a positive resettlement experience and achievement of client self-sufficiency. Working with clients, colleagues, and external parties, the Caseworker develops service and self-sufficiency plans suited to individual needs and preferences and connects clients with financial, medical, social, vocational, and other resources in accordance with eligibility and program requirements. The role coordinates pre- and post-arrival support, including housing, food, medical care, transportation, and orientation. It provides client-centered case management, assesses needs and progress, develops self-sufficiency plans, and offers direct services, referrals, and advocacy. The Caseworker documents client interactions, maintains case records and required data, collaborates with community providers, and may train or lead volunteers and interns. The position works from the IRC office in Sacramento, combining office work, remote work, and field time in the service delivery area. It is expected to end on September 30, 2027.

Requirements

Associate or bachelor's degree in Social Work, Migration Studies, Public Health, Refugee Studies, Development, Immigration Law, or an equivalent field; alternatively, at least one year of related professional experience.
Relevant professional experience in the human services field is required.
Fluency in spoken and written English.
Spoken proficiency in Ukrainian or Russian, languages spoken by IRC clients.
Proficiency with Microsoft Office applications, including Word, Excel, and Outlook, and ability to use the internet and other digital tools for data entry, research, and problem-solving.
Strong relationship-building, diplomacy, and networking skills, with the ability to build internal and external relationships effectively.
Ability to work and communicate effectively in a multicultural environment.
Self-starter with strong problem-solving skills and the ability to multitask, prioritize duties, and manage time effectively.
Attention to detail and accuracy.
Commitment to teamwork and collaboration across IRC programs.
Understanding of the U.S. immigration system and immigrants' rights.
Comfort collaborating with governmental agencies and community providers.
Ability to maintain accurate, up-to-date physical and electronic files and detailed case notes, enter data promptly, and meet case reporting requirements and timelines.
Excellent writing and organizational skills, including the ability to summarize large amounts of information and maintain records of case progress.
Valid driver's license and access to a personal, insured vehicle.

Nice To Haves

At least two years of relevant professional experience is strongly preferred.
Experience with asylum-seeking families, refugees, internally displaced persons, or individuals without status is preferred.
Experience working with refugee and/or immigrant populations is strongly preferred.

Responsibilities

Coordinate timely pre- and post-arrival services, ensuring clients have essentials such as housing, food, medical care, transportation, and orientation to their new environment.
Provide comprehensive, client-centered case management, including assistance with public benefits, housing, mental health services, medical care, school and ESL enrollment, community referrals, appointments, transportation, and interpretation.
Conduct client intake and needs assessments; develop self-sufficiency plans and timelines in partnership with each client; and provide individualized direct services, referrals, and advocacy.
Assess and monitor client progress toward established goals, address challenges, and help ensure available resources are used.
Document client interactions, enter information in databases, and assist with tracking and reporting in accordance with program requirements.
Collaborate with coworkers and partner organizations and build and maintain relationships with area service providers.
Travel and transport clients and materials throughout the service delivery area using a personal insured vehicle and/or public transportation as needed.
May train and lead volunteers and interns.
Work across different programs as needed.
Perform other duties as assigned.

Benefits

10 paid sick leave days
10 U.S. holidays
20–25 paid time off days, based on role and tenure
Medical insurance starting at $163 per month
Dental insurance starting at $6.50 per month
Vision insurance starting at $5 per month
Flexible spending accounts for healthcare, dependent care, and commuter expenses
403(b) retirement savings plan with immediate employer-match vesting
Non-elective employer retirement contribution based on age and years of service, with three-year vesting
Disability insurance
Life insurance
Employee Assistance Program providing confidential counseling and support for employees and their families