Caseworker or Social Worker ( BSW or MSW ) UNION

Geisinger • Scranton, PA

3d • Onsite

About The Position

The Caseworker or Social Worker works collaboratively with an interdisciplinary team to coordinate care for patients’ mental health, behavioral, and social needs. The role facilitates communication among patients, families, healthcare professionals, community and state agencies, and other team members, and assists with implementing care plans and coordinating behavioral health and social services. This is a union position in the Care Management Department, with non-negotiable pay rates based on education and years of experience.

The position contributes to evaluation and treatment for psychiatric patients through activities such as psychological assessment, crisis intervention, case management, patient advocacy, care coordination, and community outreach. It gathers and documents information to inform treatment recommendations, involves patients and families in care, helps establish treatment goals, and coordinates safe transfers, appointments, follow-up care, and insurance authorization. It also supports the patient’s progress through the acute episode of care and post-discharge, serves as a liaison with community agencies, identifies patients with psychosocial or financial risks, provides support and counseling, makes referrals, and helps resolve psychosocial care issues and develop complex transition or discharge plans.

The work is typically performed in a clinical environment. The position is scheduled for 40 hours per week, with hours from 11 a.m. to 7:30 p.m. Caseworkers require a bachelor’s degree in a related field. Social Workers require a bachelor’s or master’s degree in social work. A bachelor’s degree in social work is preferred, and at least two years of related work experience is preferred.

Requirements

• Caseworker: bachelor’s degree in a related field of study.
• Social Worker: bachelor’s or master’s degree in social work.
• Bachelor’s degree in a related field of study is required.
• Skills in assessment and diagnosis, behavioral therapy management, intake assessments, organizing, patients’ rights, psychotherapy, social work, and working independently.

Nice To Haves

• Bachelor’s degree in social work is preferred.
• At least two years of related work experience is preferred.

Responsibilities

• Contribute to psychiatric patient evaluation and treatment, including psychological assessment, crisis intervention, case management, patient advocacy, care coordination, and community outreach.
• Provide input into treatment decisions and present treatment plans for approval.
• Obtain information from patients and other appropriate sources, initiate treatment recommendations, and document information in the medical record.
• Involve patients, families, and others as appropriate in care and treatment recommendations; work with patients to establish treatment goals.
• Arrange safe and timely patient transfers as needed.
• Serve as an information resource for division members, patients, and referral sources.
• Assist with provider schedule maintenance, appointments, and follow-up treatment arrangements.
• Support quality patient care and patient satisfaction, and assist with related goals.
• Assist with insurance verification and authorization procedures.
• Participate in the interdisciplinary team to support patients’ progress through acute care and post-discharge in a quality-driven, efficient, and cost-effective manner.
• Interact with patients, families, healthcare professionals, and community and state agencies.
• Liaise between the hospital and community agencies or facilities to exchange clinical and referral information.
• Identify patients at psychosocial or financial risk; assess the psychological needs of patients and families and provide information, support, counseling, care management, and referrals.
• Resolve psychosocial patient-care issues and develop and implement complex patient transition and discharge plans.
• Comply with job-specific obligations and organizational policies and procedures.

Benefits

• Health, dental, and vision coverage beginning on day one; three medical plan choices, including an expanded network for out-of-area employees and dependents.
• Pre-tax healthcare and dependent-care flexible spending accounts and a health savings account with employer contribution.
• Company-paid life insurance and short- and long-term disability coverage.
• 401(k) plan with automatic Geisinger contributions.
• Paid time off accrual plan.
• Up to $5,000 in tuition reimbursement per calendar year.
• MyHealth Rewards wellness program with a financial incentive.
• Adoption and fertility assistance, parental leave pay, and military leave pay.
• Free Care.com membership with discounted backup care.
• Employee Assistance Program offering care referrals, legal guidance, mental health visits, work-life support, and digital self-help tools.
• Voluntary benefits including accident, critical illness, hospital indemnity, identity theft protection, universal life, pet, and legal insurance.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level