The Caseworker or Social Worker works collaboratively with the care team to coordinate care for patients’ mental health, behavioral, and social needs. The role facilitates communication among patients, families, healthcare professionals, community and state agencies, and interdisciplinary team members, and assists with implementing care plans and coordinating behavioral health and social services. This is a union position in the Care Management Department, with pay rates determined by education and years of experience. The position supports evaluation and treatment for psychiatric patients through activities such as psychological assessment, crisis intervention, case management, patient advocacy, care coordination, and community outreach. It contributes to treatment decisions and plans, gathers and documents information, involves patients and families in care, helps establish treatment goals, coordinates transfers and follow-up appointments, and serves as an information resource. The role also assists with provider schedules and insurance authorization, supports quality and cost-effective care across the acute episode and after discharge, liaises with community agencies, identifies psychosocial and financial risks, provides support and referrals, and resolves psychosocial care issues through complex transition and discharge planning. Work is typically performed in a clinical environment. The scheduled hours are 11:00 a.m. to 7:30 p.m., with 40 hours per week. Caseworkers require a bachelor’s degree in a related field. Social Workers require a bachelor’s or master’s degree in social work. A bachelor’s degree in a related field is required, and a bachelor’s degree in social work is preferred. At least two years of related work experience is preferred.
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Job Type
Full-time
Career Level
Entry Level