CASEWORKER 2 (3RD SHIFT) (Crisis)

Dauphin County•Harrisburg, PA

About The Position

Dauphin County Department of Mental Health, Autism, and Developmental Programs is hiring a full-time Caseworker 2 for its 24-hour emergency Crisis Intervention program. The position works the third shift, 11 PM–7 AM, and responds immediately to a wide variety of life crisis situations involving individuals in Dauphin County. The hourly rate is $20.20, and the position is covered by a Collective Bargaining Agreement. The shift may qualify for a $.85 differential, which is subject to change. The position may also be eligible for a retention bonus after one full year of employment. The Caseworker 2 uses casework skills to gather essential information, counsel consumers and their family members, and help them use available resources. The role applies problem-solving techniques, supports service delivery and service-plan goals through counseling, monitors consumer behavior, and interacts with agencies in the local service network. Work follows established regulations, policies, and procedures. The Caseworker exercises initiative and judgment; a professional social service or administrative supervisor reviews work through scheduled individual and group conferences and reviews of case records and reports. At hire, applicants must have a valid driver’s license and positive driving record, favorable criminal background check, child abuse and FBI clearances, and favorable references. Proof of a valid Pennsylvania driver’s license must be provided within 60 days of hire. An alternative form of identification may be accepted for applicants who are ineligible for a Pennsylvania driver’s license under 67 PA. Code § 83 and for whom driving is not an essential function. Existing Crisis Intervention Program Caseworker employees may apply based on their current status. Applicants interviewed within the last year need not apply. Dauphin County is an equal opportunity employer committed to an inclusive workplace free of discrimination and harassment.

Requirements

Bachelor’s degree in a human services major such as sociology, social welfare, psychology, gerontology, or another related social science.
One year of professional experience in a public or private social services agency.
At the time of hire, a valid driver’s license and positive driving record, favorable criminal background check, child abuse and FBI clearances, and favorable references are required.
Provide proof of a valid Pennsylvania driver’s license within 60 days of hire, unless the stated alternative-identification exception applies.

Responsibilities

Respond immediately to a wide variety of life crisis situations for individuals in Dauphin County through a 24-hour emergency Crisis Intervention program.
Use casework skills to obtain essential information.
Provide counseling to consumers and members of their families.
Help consumers and families utilize available resources.
Apply problem-solving techniques and provide counseling to maximize service delivery and achieve service-plan goals.
Monitor consumer behavior.
Interact with agencies in the local service network.
Perform work in accordance with established regulations, policies, and procedures.
Exercise initiative and judgment in discharging assigned duties.