Case Worker Part-Time (Internal - Deadline November 15)
About The Position
The Case Worker works under the direction of the Family Development Services Manager and primarily serves assigned Temporary Assistance for Needy Families (TANF) clients. The role uses assessment tools to identify client needs and support clients in gaining or sustaining meaningful employment. It also processes cash and supportive assistance services in accordance with TANF Program policies, subject to Manager approval. The position maintains accurate client eligibility information and case records, coordinates services with internal and external associates, and supports clients through case planning, documentation, referrals, and orientation. The role is non-supervisory and may require travel and attendance at meetings.
Requirements
- An Associate of Arts degree in Sociology, Psychology, Human Services, or a related field and four years of related social services experience; OR a high school diploma or equivalency certificate and eight years of related social services experience.
- An equivalent combination of education and related work experience may be considered; two years of related work experience is equivalent to 30 college credits, and vice versa.
- Maintain a valid California Class C driver's license and insurability under the Tribe's vehicle insurance policy before hiring and throughout employment.
- Maintain a Mandated Reporting Certificate of Training throughout employment.
- Maintain a CPR/AED/First Aid Card or Certification throughout employment.
- Successfully complete the background investigative process required for regular contact with or control over Indian children under P.L. 101-630.
- Knowledge of modern office practices, procedures, and equipment; record-keeping techniques; telephone etiquette; correct English usage; conflict resolution; client case-management reporting; case-management software; and community, educational, and employment resources.
- Ability to apply cultural sensitivity to Native American programs and maintain confidentiality.
- Ability to manage time effectively, meet critical timelines, communicate professionally in writing and orally, operate office equipment and software, and follow directions.
- Ability to apply program standards and related laws, codes, regulations, policies, and procedures; perform basic mathematical calculations; manage complex individual and family cases; gather and analyze information; draw sound conclusions; and prepare clear, concise, accurate records and reports.
Responsibilities
- Complete initial and ongoing client intakes, meet with clients, and determine services eligible for Manager approval.
- Maintain accurate client eligibility information and records in accordance with applicable Tribal, Federal, and State standards.
- Develop and work with assigned clients on their Personal Responsibility Plans, complete assessments, and distribute notices of action.
- Prepare and maintain accurate monthly and quarterly reports for data collection.
- Coordinate client services with relevant internal and external associates, resolve issues and conflicts, and exchange information.
- Present client cases at regularly scheduled case staffing meetings.
- Develop trusting rapport with clients to assist with their needs, concerns, and emergencies.
- Enter electronic case contact notes and monthly documentation accurately and on time in the case management system.
- Participate in and present during the client orientation program.
- Monitor At-Risk Youth with educational issues, review school report cards, and process referrals.
- Attend meetings as required.
- Travel when required and perform related duties as assigned.
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What This Job Offers
Job Type
Part-time
Education Level
Associate degree
