Part- Time Case Worker/ POH (Anderson)

The Salvation Army Central Territory•Anderson, IN

About The Position

The Pathway of Hope Case Manager provides strengths-based case management and coordinates services for families and individuals participating in Pathway of Hope in Madison County, Indiana. The Case Manager works collaboratively with the Anderson corps Social Worker to address identified family needs through a client-centered, holistic approach and support The Salvation Army’s mission. The role delivers individualized Pathway of Hope services, including participant screening and intake, assessment, goal setting, referrals, follow-up, transition planning, and progress documentation. The Case Manager enters family demographic and outcome information into the SIMS electronic data management system and coordinates services with the local team. The position has no supervisory responsibilities. Work is performed in an office and community center environment. Employees are expected not to undermine The Salvation Army’s religious mission and to support the spiritual dimension of its social services programs.

Requirements

Some college coursework in social work, psychology, or a related human services field.
At least six months of experience in social services and/or case management.
Valid driver’s license and ability to maintain The Salvation Army Driver’s qualification standard.
Complete Safe From Harm training within the first 60 days of employment.
Complete the Case Worker Certification Program within 30 days of hire.
Complete SIMS (Service Point) data training within 30 days of hire.
Complete Turbostats statistical data training within 60 days of hire.
Ability to speak, write, and understand English sufficiently for effective communication with leadership, field personnel, and clientele.
Computer proficiency with Microsoft products and ability to learn electronic reporting systems.
Strong organizational skills.
Ability to work effectively with individuals from diverse cultures and socioeconomic backgrounds.
Ability to provide guidance and promote the spiritual dimension of Salvation Army social services programs.
Complete the required background check; results will be reviewed.
Meet the position’s physical requirements, including speaking, hearing, vision, manual dexterity, and lifting, pulling, and pushing materials up to 25 pounds; bending, squatting, walking, or standing for extended periods may be required.

Nice To Haves

Basic-level knowledge of Spanish.

Responsibilities

Promote Pathway of Hope services to people receiving services at the local site and to community organizations.
Conduct participant pre-screening, intake, and required assessments, including demographic information, URICA, Working Together Agreement, Herth Hope, Sufficiency Matrix, and Strengths Assessment; coordinate with the POH team to complete the Spiritual Assessment and provide pastoral care.
Build rapport with participants, recognize their strengths, and engage with them as collaborative partners.
Develop specific, measurable, change-oriented action plans based on participants’ identified goals.
Schedule and conduct weekly participant meetings, reducing face-to-face contact as appropriate during transition from services.
Provide referrals and coordinate participant connections to internal and external resources that support action-plan goals.
Monitor and document participant progress toward goals and develop plans addressing transition needs.
Enter required participant, family demographic, outcome, and other documentation in the SIMS system in a timely and accurate manner.
Meet weekly with the local team to coordinate participant services, community linkages, intake processes, intervention strategies, and program reporting data.
Explain available services and completion requirements early in the engagement; facilitate transition and closure.
Inform participants about post-completion progress monitoring and conduct exit and follow-up assessments and surveys.
Promote the spiritual dimension of Salvation Army social services, emphasizing Christian influence and evangelism.
Complete other tasks as assigned by leadership.