Case Worker (Homeless Outreach)

THE SALVATION ARMY•Sarasota, FL

42d•$24 - $0•Onsite

About The Position

The Case Worker’s primary duties include monitoring an assigned caseload of clients participating in a short-term life management program; developing program plans and goals; evaluating client progress through routine meetings with clients and/or staff; and advocating for clients by connecting them with services and resources that support their stability, independence, and ability to function within their environment. The role provides case management and support in short-term life management and homeless outreach programs. The position is located in the Sarasota, Florida area and is full-time regular, with a Tuesday through Saturday schedule from 7:00 a.m. to 3:00 p.m. (40 hours). The work is usually performed seated in a normal office environment. Limited physical effort involving walking, standing, and lifting or carrying objects under 25 pounds is required for 5–10% of work time. A Level 2 background screening is required.

Requirements

Two years of college coursework from an accredited college or university in Social Work, Behavioral Science, or a related field.
Two years of experience working in a social or public service environment with experience assisting the public, or an equivalent combination of training and experience providing the required knowledge, skills, and abilities.
Knowledge of social service resources and agencies in the community.
Knowledge of effective communication and motivation practices.
Ability to develop program plans and goals based on client needs.
Ability to read, write, and communicate in English.
Ability to interview clients and obtain pertinent information.
Ability to prepare and maintain accurate and complete case notes and client records.
Ability to build and maintain effective and professional working relationships with clients and community agencies.
Level 2 background screening required.

Responsibilities

Provide case management and support to clients in short-term life management and homeless outreach programs, including developing goals and monitoring progress.
Conduct client intakes and assessments, coordinate shelter placement, and ensure clients understand program and shelter expectations.
Maintain client records and documentation, including case notes, service records, and required information in the Client Services Information System (CSIS).
Coordinate with community partners and service agencies to advocate for clients, provide referrals, communicate client progress, and connect clients with needed resources.
Facilitate life-skills activities, monitor shelter and program compliance, conduct inspections, and help ensure program outcomes are met.
Evaluate client progress through routine meetings with clients and/or staff.