Case Specialist II- Internal Case Manager Applicants Only

A&I Avenues•Lafayette, CO, FL

1d•$26 - $27•Hybrid

About The Position

The Case Specialist II provides enhanced case management to a small caseload of Boulder County residents enrolled in an HCBS Waiver who have intellectual or developmental disabilities (IDD), a brain injury, or autism and ongoing, intensive needs. The role provides thorough, robust support intended to prevent crises and emergency or urgent situations. The position may serve adults or children and coordinates with individuals, families, public agencies, advocacy organizations, service providers, and other relevant partners. This hourly, non-exempt position is designed for duties that can be completed within a 40-hour work week. Overtime requires prior authorization and justification. A hybrid arrangement may be available at the Company's discretion, depending on business needs and other factors; it is not guaranteed or a condition of employment. The position requires regular use of a personal mobile device and personal vehicle meeting Imagine! liability-insurance standards, as well as travel to meet families and providers.

Requirements

One year of experience as a Case Manager.
Solid skills working with people with developmental disabilities and/or their families.
Independent judgment and discretion in monitoring, advising, and advocating for individuals and families.
Strong knowledge of family dynamics.
Ability to work independently and prioritize tasks and goals for oneself and others.
Ability to use logic and reasoning to assess alternative solutions, conclusions, or approaches to problems.
Ability to work effectively in a team setting.
Effective, professional written and verbal communication skills with individuals and groups at all professional levels.
Strong planning and organizational skills.
Effective and creative negotiation and problem-solving skills, including crisis intervention and dispute mediation.
Ability to work efficiently with technology, including word-processing software, email, databases, medical software, and general internet tools.
Valid driver's license and ability to meet Imagine! driving requirements.
Ability to travel to various locations to meet with families, providers, and others.
Ability to adapt to shifting roles, responsibilities, and expectations in a highly stressful and changing work environment.
Ability to respond to emergency situations as needed.

Nice To Haves

Bachelor's degree in Human Services.
Bilingual ability.
Experience with public benefit systems.

Responsibilities

Maintain increased knowledge of HCBS waivers and available offerings.
Attend regular case management team meetings to stay current on applicable rules, regulations, policies, and procedures.
Stay current on community resources and share responsibility for updating the Resource Library.
Provide ongoing case management services to a small caseload of adults or children in Boulder County with ongoing, intensive needs.
Participate in IDT activities; complete timely, accurate, professional case notes; and complete service plan revisions, IP meetings, and assessments as needed.
Ensure documentation required for ongoing funding and benefits complies with applicable Federal, State, and Imagine! rules and regulations.
Troubleshoot service-plan generation issues in the designated state system and correspond with the state to resolve them.
Collaborate with local advocacy agencies, public assistance programs, service providers, and, when necessary, child or adult protection services and law enforcement.
Maintain expertise in Medicaid, Medicare, SSI, SSDI, trusts, TANF, subsidized programs, housing, and other public benefits.
Maintain relationships with Boulder County Department of Human Services (DHS) and work with DHS to prevent or resolve service eligibility interruptions related to Medicaid recertification.
Maintain relationships with local SSA offices; help individuals navigate SSDI/SSA challenges and develop and implement solutions.
Communicate with individuals and help them navigate eligible public benefits and resources, including Housing Choice Vouchers.
Provide caseload coverage during periods of high turnover.
Attend Application Workshops regularly.
Use a personal mobile device, such as a smartphone or tablet, and a personal vehicle with liability insurance that meets Imagine! standards.
Perform other duties as assigned.