Academic Agreements Manager - Internal Applicants Only

Virginia Commonwealth University•Richmond, VA
•$57,700 - $70,000•Hybrid

About The Position

Reporting to the Senior Administrator in the Office of the Provost, the Academic Agreements Manager supports the administration and management of VCU academic agreements. The role serves as a primary point of contact for agreement intake, workflow coordination, records maintenance, stakeholder communication, and process support. It assists with agreement-related processes and compliance review activities, helps maintain agreement resources and training materials, and works with team members to support efficient and consistent agreement management. The position requires strong organization, attention to detail, effective communication, experience in a higher education environment, the ability to manage large volumes of documentation, discretion with confidential information, and responsive stakeholder support in accordance with established procedures. The Academic Agreements Manager supports agreement intake and routing, maintains agreement records and documentation, tracks key dates and workflow progress, and assists with compliance follow-up. The role communicates with faculty, staff, and external partners as appropriate, provides guidance on processes, contributes to training and website resources, and supports cross-functional projects and special assignments. This is a 40-hour-per-week, hybrid position in the Office of the Provost, Academic Operations. The salary range is $57,700–$70,000. Full-time university staff are eligible for VCU benefits, including health benefits, paid annual and holiday leave, tuition benefits, retirement planning and savings options, tax-deferred annuity and cash match programs, employee discounts, well-being resources, and career development and advancement opportunities. The Office of the Provost also provides opportunities for learning and career development.

Requirements

  • Bachelor's degree in a relevant field and 1 to 3 years of relevant professional experience, or an equivalent combination of education, training, and experience.
  • Two or more years of experience supporting contract administration, agreement management, compliance processes, program administration, or related administrative functions.
  • Strong written and verbal communication skills, including the ability to prepare clear, professional communications and interact effectively with varied stakeholders.
  • Exceptional attention to detail and strong organizational skills, including the ability to manage large volumes of documentation and multiple agreements simultaneously.
  • Ability to organize work, balance multiple responsibilities, and complete assignments in a timely manner.
  • Ability to work independently and collaboratively, showing initiative and sound judgment while supporting team goals and shared responsibilities.
  • Discretion and integrity in handling confidential information and commitment to following university standards.
  • Proficiency in Microsoft Word and ability to learn and use university systems and technology platforms.
  • Ability to work in and foster an environment of respect, professionalism, and civility with faculty, staff, and students from all backgrounds and experiences, or commitment to do so as a VCU staff member.

Nice To Haves

  • Experience using contract lifecycle management and workflow tools such as AXDRAFT and Smartsheet.
  • Two or more years of relevant professional experience working in an academic unit within an institution of higher education.

Responsibilities

  • Serve as the initial point of contact for academic agreements and conduct preliminary reviews for completeness, required documentation, and adherence to university processes.
  • Coordinate agreement routing, monitor review and approval workflows, follow up with stakeholders, and assist with agreements through execution.
  • Maintain and organize the academic agreements inventory, ensuring agreements and supporting documentation are recorded, filed, and tracked.
  • Update agreement records, monitor key dates, and respond to requests for information about agreement status and documentation.
  • Support compliance reviews by gathering documentation, tracking required information, and following up to help ensure institutional records are accurate and complete.
  • Communicate with faculty, staff, and external partners as appropriate about processes, documentation requirements, submission procedures, and agreement status.
  • Provide guidance on established workflows and help stakeholders navigate agreement-related processes.
  • Maintain confidentiality of sensitive academic, legal, and institutional information.
  • Collaborate on developing, maintaining, and delivering training materials, guidance documents, and communications about academic agreement processes.
  • Provide process-related support and education to internal stakeholders to promote consistency and adherence to procedures.
  • Help maintain and update website content, agreement template libraries, procedural guidance, contact information, and other stakeholder resources.
  • Contribute to cross-functional projects and team initiatives, support periods of high operational demand, and assist with special assignments.

Benefits

  • Comprehensive health benefits
  • Paid annual and holiday leave
  • Tuition benefits
  • Retirement planning and savings options
  • Tax-deferred annuity and cash match programs
  • Employee discounts
  • Well-being resources
  • Career development and advancement opportunities
  • Opportunities for learning and career development
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