Cocktail Server (Internal Applicants Only)

Angel Of The Winds Casino Resort • Arlington, WA

1d

About The Position

The Cocktail Server provides guest service in a fast-paced lounge, taking and serving alcoholic and non-alcoholic beverage orders, handling payments, and communicating menu offerings. The role requires service of alcohol in accordance with the MAST training program and the ability to provide full service for both food and drinks. Employees are expected to uphold Angel of the Winds’ standards by being welcoming, engaged, accountable, professional, and courteous, while delivering an exceptional guest experience. This position is for internal applicants only.

Requirements

• Exceptional guest service skills.
• Must be at least 18 years of age.
• Six months to one year of related work experience and/or training, or an equivalent combination of education and experience.
• Customer-service orientation and excellent verbal and written communication skills.
• Ability to multitask and work independently.
• Ability to maintain professional, courteous, and effective working relationships with all levels of the organization and outside business contacts.
• Must be able to obtain and maintain a Class B gaming license from the Stillaguamish Tribal Gaming Agency and Washington State.
• Must be able to obtain and maintain a Washington State Health Card (Food Worker Card).
• Must be able to obtain and maintain a Washington State Mandatory Alcohol Server Training (MAST) Class 12 Mixologist Permit.

Nice To Haves

• Prior experience as a cocktail server.
• Prior experience working in a lounge, bar, or tavern environment.

Responsibilities

• Take guests’ alcoholic and non-alcoholic beverage orders, collect payment, and return change accurately and promptly.
• Serve and refill non-alcoholic beverages.
• Communicate menu offerings to guests as applicable.
• Serve alcohol within the guidelines of the MAST training program.
• Operate, balance, and reconcile the cash till and Point of Sales (POS) system as trained.
• Keep work stations stocked, neat, clean, and sanitary.
• Attend mandatory department meetings and trainings.
• Provide full service in a fast-paced lounge environment serving both food and drinks.
• Complete side work in a timely and satisfactory manner.
• Obtain and restock supplies as needed.
• Perform other duties as assigned.
• Work nights, weekends, and holidays as required.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed