The Case Screening Technician ensures case material is complete, accurate, and scheduled in accordance with contractual requirements. The position supports the Application Ingestion team within the Case Processing Operation Center (CPOC) contract, which reports to the Defense and Intel Operating Group. The technician reviews case materials submitted by government agencies for subject background investigations, analyzes the materials against case coverage requirements, and contacts agencies to obtain missing information or resolve discrepancies. The role also involves entering case and subject information into multiple systems, processing and sorting incoming case materials, matching receipts to cases, and tracking unassigned documents. The technician must meet minimum quality and production standards and complete other assignments as needed to support department, contract, or business needs. Work is performed remotely and on-site at Iron Mountain in Boyers, Pennsylvania. On-site work is required weekly, and location may be determined by job function, workload, and leadership approval. Candidates must live within a reasonable drive-time of Boyers and be willing to work on-site as needed. Schedules depend on workload and may require availability outside department core hours, including evenings and weekends.
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Job Type
Full-time
Education Level
High school or GED